I received a call regarding the PT Card about one week ago. The person I spoke with talked so
fast that it was not clear what was being said. I know that there was a 89.00 fee to be paid but
it was not to be paid until the 1st. of July. I found out my account was charged on 6/227/2011.
I also was to receive information regarding the account to see if it was something I was interested
in. I never received anything and now I'm being told that there is no info to be sent through the
mail. I also went online to apply for a cash advance-not a credit card and this is how they got
my account information. I want my money back because I do not want to be limited to shopping
on-line for various purchases. When I contacted the company, I was hung up and disconnected
several times until I had to do auto re-dial. this is unfair as it does not give me the option to
decide if I want to do business with them or not and now I'm also being told that the 89.00 is
not refundable.

BEWARE!!! Fraudulent, Scam, No Customer Service or Satisfaction, Sells garbage/crap on THEIR credit account, claims to increase credit score after bankruptcy but charges an $89 fee and then $19 monthly fee...
Platinum Trust Card is a scam and its employees are frauds with no customer service skills!!! They place a call to people who have applied for payday loans and present their product as a credit card. Not fully explaining that this card is only applicable to their website of goods. I mistakenly approved the account while speaking with Alberto, in which I wasn't able to hear all of the conversation because of a bad phone connection. I constantly asked questions but got pieces and parts and felt that it was a little sketchy but I want to do what I can to improve my credit. Within an hour of approving over the phone, I researched the company online and decided that I didn't need the account and that the items they were offering were garbage and outrageously priced!! 25 laptop batteries for $1300????!!! I immediately typed up an email letter stating that I was not interested in the account and that I wanted an immediate cancellation and a refund of the $89 fee. Being that this particular office is on the east coast, of course their "offices" were closed. I felt that I made a well-meaning and intentional effort to stop this account from progressing as I also called at 8am PST on the following Monday to speak with a representative about canceling. I was told that I wouldn't be able to get my fee reimbursed, so I asked for the manager. He/She wasn't available but that I would need to call back in 24 hours as they would forward my request to the "finance manager". I called the following day at 8am again and was told that the "finance manager" would be calling me back at 4pm EST. which was 1pm PST. Two days passed and I recieved no call. I called once again this morning and told he was on the phone and that he would be calling me in ten minutes. I recieved a phone call back from a person by the name of "Derek". He read out loud to me the list of events that occurred regarding my account, dates, times, etc...He said he had listened to the TAPED conversations and that I had agreed to this account. I let him know that I made an attempt to cancel within a couple hours of agreeing to the account as "it wasn't the kind of account I needed at this time", and he basically said too bad and continued to try to explain what this "wonderful" account could do for me. I continued to say that it was NOT what I wanted for myself and my financial situation and he finally got irritated enough to cut me off and say "fine, your account is canceled as of right now and you won't be hearing from us ever again". I stated that many companies have customer satisfaction goals and that he would not be making ANY customers happy and satisfied with the scam that he had going. He claimed it was not a scam and that I could "look up the word scam in the dictionary and that I would see this is in NO way a scam!" I said I wanted my $89 reimbursed and he said that won't be happening. RUDE!! SCAM!! FRAUDULENT!! NO CUSTOMER SERVICE!! OR SATISFACTION!!!
I will be logging a complaint with the Oregon Attorney Generals office against this company for fraudulent practices.

they Tell people they can get a Credit Card with a $9, 500 limit and they can use it anywhere, You have to pay $89 to activate it and the another$19.99 a month on top of that. You can only use it online where they say you can use it. It is a rip off. They wont give your money back when cancel they account even if you dont use it. I am sorry but people dont have the money to be getting stolen from them by companies like this one.

In December 2010 I received a call from Platinum Trust Card stating that I was approved for $9, 500 credit card that could be used at various locations. The annual fee was $89.00 which was deducted from my bank account on 1/4/11. When I received the card a few days later and found out that it could only be used in their "online store" and that the merchandise was garbage basically and that you had to pay 50% upfront for purchases I called the company the cancel the card and have the $89.00 refunded. I was told the card would be cancelled but the $89.00 was non-refundable and that I was told this when I agreed to get the card. I was told nothing about anything being non-refundable during the original phone call. Today, 2/8/11, I received a call from my bank that Platinum Trust was trying to take an additional $19.95 from my bank account for monthly fees. When I call Platinum Trust they told me my card had been cancelled. Do not accept any calls from these people and certainly do not allow them access to your bank account or personal info.

OK Well just want people to know that this company is very misleading They tell you it is a regular credit card, it is not you have to order from only a few stores they have available and the prices are outragious, by the time you pay off your initonal fee you could have purchised the same item on sale at a department store. when you ask for your 89.00 fee back and to close out the account they are not very nice about it and twist the recorded conversation around so they dont half to pay you, they did close out my acc. so there will be no more 19.00 a month taken from your bank. MARK WOOD WAS THE SALES REP THAT REELED ME IN TO THIS SCAM HE SHOULD BE HUNG BY HIS BALLS FOR TAKING ADVANTAGE OF PEOPLE THE WAY HE DOES