I heard there was a Plato's Closet, cosignment shop opening about an hour from me so I was excited to check it out when it opened! They were taking clothes months before so I went a few weeks before it opened to try to sell some clothes. I didnt really know where it was so when I got closer I called to see which exit to get off.. I asked them about ten times and it turned out to be the complete wrong exit.. called again.. gave me another wrong exit.. after 2 hours I finally got there. When I was on the phone.. and DID tell them I lived pretty far and just got an hour out of the way lost they did not tell me they had a 4 hour wait time to look at my clothes. So when I finally got there and they told me that I was furious. 2nd time i went there was the week after they opened. Got a little lost again.. got there and they told me there was a 4 hour wait again.. the one guy remembered me and said ok this is yours second time here and you arent local so we will look at them.. Id say I had about 30 brand name tops, 10 pairs of jeans, 3 pairs of heels, 4 pairs of flats. Everything brand name and lightly used. While they looked through my stuff I looked through the store. The purse selection was ok, the clothing and shoes were 100% out of style. ALL of the sneakers were so old and in disgusting condition.. the heels were OLD styles, the jeans were mainly flare.. no hip skinny jeans. There were about 2 pairs of jean shorts.. that were a mess, way too many pairs of ugly plaid shorts, tons of NON brand name items. They ended up taking half my stuff, I only got $45, I expected at least $90 or so because they were high end brand names but I just took the money, the clothes they didnt take were probably the nicest I had in the bag?? I was VERY dissapointed because I was waiting for this store to open and I was excited. Im positive they take styles from beyond three years ago.. even though they say it has to be the last 3 yrs styles. I did not find one thing.. It was so crowded and smushed together after a while I didnt even feel like looking through the rest. AND the few things that were decently new/in style were RIDICULOUSLY priced for a COSIGNMENT SHOP. For example.. decent pair of Victorias Secret sweat pants.. $20!!! I can pay $5-10 more and get them brand new in the store! PLATO'S CLOSET WAS A DISSAPOINTMENT, DONT WASTE YOUR TIME.

Today I made the 30 min drive out to the "local" Plato's Closet, hoping to sell some of my clothes. This was the 2nd time I attempted to sell my clothes there. The first, they bought 6 items, Old Navy shirts that were nothing special and 2 pairs of jeans. I got a total of $25.50.

I tried my luck again today. I dropped off 3 large bags of clothing, all purchased within the past year and still in good or even brand new condition. They rudely told me it would take at least 3 hours. To pass the time I decided to scour the racks until I found the clothes that I had sold weeks earlier. I found my 4 Old Navy shirts, all priced at $8, my pair of American Eagle jeans, priced at $25, and my designer pair of Earl jeans priced at $40. They were selling my clothes for almost $100 when they only gave me $25 for them.

As they carelessly trashed through my clothes I could hear them criticizing almost every item and complaining (and openly swearing) endlessly of how they hated going through peoples clothes. Now, I'm not quite sure but isn't that kinda sorta what you signed up for? Two girls went back and forth saying things like, "Eh, I wouldn't wear this so we're not gonna pay for it." and, "I feel like no one would buy this, the color is ugly." Sorry for maybe sounding stuck up but, when I bring in 3 bags full of mainly Express, New York and Company, Hollister, American Eagle and Victorias Secret, half still sporting their original price tags, and they don't buy them...thats ridiculous.

I ended up walking out with $4, earned from selling one pair of PacSun jeans.

They told me they didn't take my other clothes because of their condition. I'm not quite sure how the condition can be bad on new clothes with price tags.

My stuff was way better then what they had on their racks. Maybe they should try hiring people with fashion sense and manners.

First off for everyone who gets rude on here and stands up for Plato's, most of you are in the wrong. I have been to many different Plato's and it's the same story every time. Every single employee who works at this store is rude. They are all either snobby or just have a lack of respect. I have yet to meet a nice employee. Secondly, the clothes they sell AREN'T gently used. They will sell things with worn spots(little fabric balls) or holes and tears. When I have brought in brand new heels in box and wrapper and clothes with the tags on it, they want to give you ten dollars. Word of advice, go to E bay. What I'd also like to make known is that they will sell bad condition clothing in brands like American Eagle, and Hollister Etc. for a ridiculous amount of money. You can go to the store and find Brand NEW clothes for cheaper then Plato's. Especially on the clearance rack, and it's all cute and in-style. I will pay no more than 10$ at Hollister for shirts and hoodies, and as little as 4$ at American Eagle. To sum it all up, Plato's tries to rip you off in anyway possible. They have one of the worst customer satisfaction ratings and they're "deals" aren't worth it. Go to the store and spend less money for brand new clothes.

Plato's Closet is a clothing resale franchise so I am not complaining about all of the Plato Closet stores - just the one in The Woodlands, Texas. This store, like the other Plato's Closet stores, have issued customer discount cards that the customer can have stamped for every $10.00 purchase. Once all of the "coat hangers" have been stamped, the customer can get a 20% discount on their next purchase within a 30 day period of time, and on the card it clearly states that the customer discount card is good through December 2011. However, when I was shopping at the Plato's Closet store in The Woodlands, Texas, this December (2010) I was informed that the store would no longer honor the cards 20% discount. When I pointed out that the card clearly stated that it was good through December of 2011, the store manager told me that she was really sorry but that the owner wasn't making any money giving such a discount and so regardless she would not be honoring the cards starting January 1, 2011.

I emailed another Plato's Closet store, Plato's Closet College Station, that I had shopped at asking them what their policy on this matter was - would they honor the discount cards or not. I have not received a reply yet eventhough I sent it about 3 weeks ago.

Not honoring cards that clearly state that they are good through a particular date cannot be legal. I have thought about going and trying to use my card on January 1st, but at this point I have decided that I am not interested in doing business with this store, or with any Plato's Closet store. There are plenty of other stores who do honor their promises to their customers and high end resale shops are a dime a dozen. Sansing

Plato's Closet is a JOKE. I went in there one Saturday afternoon, and i had 2 bag loads. I had 11 pairs of jeans and at least 10 tops. They went through my stuff and told me that they couldn't sell my jeans because they didn't sell those certain brands which is pathetic. It's crazy because I had a pair of caprees that I bought from Aeropostale and they wouldn't take those either. I had several american eagle and aeropostale tops and they wouldn't take those either. Instead they picked a skirt that i payed $1 for when Steve & Barry's was going out of business and a pair of shorts that i got from an outlet store called Vanity Fair. They gave me $4 for them which was some bull. They were doing everyone that way, because there were several people with bags of clothes and they wouldn't take their stuff either. Plato's Closet's commercials are misleading and i won't be using their business anymore. I recommend that everyone takes their clothes to a real consignment shop where their clothing will actually be appreciated.