went into the langhorne store to buy a few things. they had a purse on the wall. i was told it was display it is not for sale.. marcus i believe was the employee and lee was the other employee.. it was a dooney and bourke.. withe the tags.. marked 22.00.. about 20 minutes went by and iwas coming out of a beauty supply store and the purse was sol to another customer. i wanted to file a complaint with the better business bureau and file a police report that i was refused service. but i did not i just left. i intend to do something about the business practices at the langhorne pa store.. i blame ownership... i wish i knew what to do i would do it.. this has happened to me several times and other people as well friends of mine that i know.. we just stopped going there..

If you've ever thought of selling your clothes here, don't! Sell on ebay instead!! I had a few higher end clothes which I usually take to a local consignment shop but missed the summer cut-off, I didn't want to donate these because a few had tags on them yet & had too many to list on ebay so I thought I would take them to Platos..I had never been there before & the local news said it was a good place to buy and sell...WRONG!! I walked in and was told I'd have to wait 45 min. buy a very snobby girl. So I looked around, what I saw was outdated, dirty clothes...I've seen better clothes at Goodwill while looking for a Halloween costume!...plus they were overpriced! There was a pair of boots that I swear was from 1990! After all that time they took my older clothes and gave back the newer ones??? Funny since she said things have to be no more than 1 yr. old!! I contacted the owner & she pulled the pieces I told her shouldn't have been bought & apologized for eveything & she offered me a gift card to come back, which was nice of her but I politely declined...there was absoultely nothing in there that I would wear, I guess that's why the racks were so full, no one else wants it either! When AE & Hollister have clearance you can buy the stuff cheaper new than Platos sells it for used!! So if you even think about selling (or buying) visit ebay, craigs list or your local consignment shop!!!

WOW! Is all I can say! I went to Platos Closet with lots of brand name clothes that I bought THIS year and maybe wore once...what can I say I get bored easy!
They took several items, mostly crappy t shirts and some shoes. They gave me back tons of Bannana Republic, Arden B, and BeBe! They really not friendly girl behind the counter says "these are the items we didn't take due to showing some wear and older styles!" Really? They need to be trained to have a response that is actually accurate! I ONLY took things bought in the last year due to reading the store "How it works" policy on the web site! What was in the store was RAGGED out and mostly not name brand! So I tested my theory and went to the mall and bought a few things from the most trendy stores. I took them straight to the store and what do you know!! "These are the items we can't take due to showing wear and older styles!!" I said really I just bought them 10 minutes ago. The girl just stood with her mouth wide open.
Platos Closet is a really great concept, and I don't expect to make a fortune off of my used clothing. Actually I would be happy to exchange what I don't wear for other things I like!
If they want crappy clothes that are off brand as opposed to clean in style name brands, then that's what the store needs to advertise. What is in the store in Columbia SC is really not good and very out dated for the most part!
I actually ended up selling all of those clothes for $100 on craigslist the next day. Hmmm imagine that!
Oh and just on a side note. I took some of the same items back to the store another day that they wouldn't take the first time. A different girl went through my stuff, and guess what?? Several of the items that were "older styles and showing wear" the first go round this girl kept!!
I have told all of my friends to stay far far away! Taking our clothes to a fabulous consignment shop in town!
They may not give cash up front, however they appreciate good taste and REAL name brands (not Forever 21 Crap) and you get real money for your stuff! Not this $30 for a whole bag of very expensive beautiful clothes garbage Platos tries to pull off!!

I went into the store to sell my brand name clothes, But before i washed the clothes and looked to make sure that they didn't have any holes and anything wrong with them. When i came to the counter they told me a 15 minute wait. So no problem, i thought i just look around at the clothes they had. I looked over at the counter a couple times and they never looked at my clothes. after about an hour i asked them if they looked at my clothes yet, and they said they did (when obviously they didn't because they boxes of my clothes were in the same position as when they were set down by the lady who took them) They said they couldn't take any of my clothes because they weren't in style and other rude comments? I was very offended, and that upset me that they would make me wait that long for them to tell me that they couldn't take any of my clothes that were in very good condition.

I WENT IN EARLY IN THE DAY TO SELL BACK A SINGLE BAG OF PURSES, WAS TOLD THEY WERE BACKED UP AND ALSO IF I HAD HIGH END PURSES (LIKE LOUIS VUITTON - WHICH I DID) THEY WOULD NOT PURCHASE THOSE UNLESS I HAD PROOF I BOUGHT IT. WHATEVER... I TOOK IT OUT. SO AT 3:30 IN THE AFTERNOON WAS TOLD TO COME BACK AT 7:30 THAT NIGHT. I SHOWED UP AT 8! STILL HAD NOT LOOKED AT MY STUFF, THEN GAVE ME ALL MY BAGS BUT 2 (1 WAS A PRADA - HELLO HIGH END) AND THEN OFFERED ME 9.00 HOW RIDICULOUS! ALSO I HAVE NO CLUE IF THE MANAGER DIDN'T LIKE ASIANS, BUT HE JUST ALWAYS FOUND AN EXCUSE TO IGNORE ME! HE AND HIS STAFF CONTINOUSLY TOOK OTHER PEOPLE AHEAD OF ME.

I WILL NEVER SHOP IN THAT STORE, AND I PLAN ON TELLING EVERYONE I KNOW TO AVOID THAT CRAPPY STORE !

YOU HONESTLY GET WAY MORE FOR YOUR MONEY SHOPPING AT A RUGGED WAREHOUSE, MARSHALLS, TJ MAXX, EVEN KOHLS OR MACYS ON THEIR SALE DAYS! AND AT LEAST THAT STUFF IS NEW NOT SOMEONE USED OLD CRAP!!!

DO YOURSELF A FAVOR, BUY NEW!!! OR IF YOUR GONNA BUY USED, GO TO A NICE CONSIGNMENT SHOP OR SUPPORT THE ONES THAT ARE A GOOD CAUSE. LIKE VA - GOODWILL STORES!