Playa del sol grand/bel air

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Category: Business & Finances

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Mexico

Playa del sol grand/bel air Reviews

Jazzriel February 9, 2011
inventory?
Put in request for assignment number so as to trade with II. No response after 3 days so called resort. Spoke to Mike who said he'd take care of it and I'd get a number that evening. Nothing happened. Called again a few days later and all I was told was computers were down. After submitting 4 different requests via the website, with no response..I again called today 2/9/2011 and Mike now informs me that there is no inventory for a 2/2 lock-off to exchange? I paid 25k back in 2005 for this timeshare and now they're telling me the only thing they can offer me is a studio and one bedrm or two studio's to trade? WTF? I was told I was going to have to wait till there was 2/2 unit inventory to trade? Furthermore, they couldn't even give me an estimated date when this would be available! This was NOT in my contract when I bought from PDSG. I have paid the maintenance dues, my unit was paid in full in 05 and now I can't trade because of Inventory? I realize Mike just works for the company but this is just unacceptable! I have never had this problem with exchanging till Bel Air took over.

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