I bought an account this past November. Paid for the account and saw that there was insurance offered by PlayerAuctions that would reimburse me credit if the original owner ever took back the account. So I purchased this as well which covers the account for up to a year. Well in the beginning on April it was accessed by someone other than me and had the email and password changed so I could no longer access the account. Being that I have all sorts of anti spyware, malware, adware, and firewalls to protect me from my machine being hacked I have placed the blame of the original account holder. I wrote to PlayerAuctions and filled out their questionaire so they could "immediately" start "investigating the issue". It's now the end of April, 24 days since I reported this to them and I have yet to get a response. All they do is give me the run around or ignore me completely. So now I'm pretty much have lost the account, my money, and my time dealing with a company that hides behind a false service. Please do not do business with these scam artists or you will be ripped off down the road.

I purchased a account on Player Auctions in Nov 09 for $550 plus the insurance on the account for another $125. Ya I know its alot of money but playing clears my head. My son passed away last year and I look forward to playing to keep my mind busy, probably to much info but anyways. Three weeks ago my account was inaccessible. Then I get a email from Blizzard stating that someone called in and provided all the right info on the account. So needless to say that joker logged in left the guild I was in and is now running around with all the hard work I have put into gearing him. I immediatly informed PA and they sent me some packet thing to fill out to help assist me in retrieving the account. I did EXACTLY and EVERYTHING they told and asked me to do, screenshots, Blizzards emails EVERYTHING. The last email i recieved was over a week ago and still no resolution to this issue. Now I email them almost everyday and guess what? STILL NOTHING. I did get a hold of the original owner and he stated he didnt do it. Come to find out he is NOT the original owner of the game account, it was given to him by a friend who he no longer speaks with. Hell he even tried to call Blizzard to help me out but he didnt have the answer to the security question because I changed it. Now Blizzard wants a form to be filled out with a COPY of the ORIGINAL owners ID oh and also you have to get it notarized, which guess what I CAN'T do. I have read ALOT about PA today, MOSTLY BAD but some good. I am hoping by posting here that maybe this issue will be resolved. If anyone out the can shed some insight on this issue I am having please email me at [email protected]