PlayPhone Inc
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1 stars | | (6) |
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Category: Services
Contact Information Florida, United States
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PlayPhone Inc Reviews
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1lemon pie
April 15, 2011
Cancellation difficulty
I cancelled this service months ago only to find chatges from this company still on my Sprint bill. I try to maintain an inexpensive cellphone since I am currently unemployed and am appaled to see that they charge me an amount equal to one half of my basic phone bill . They appear to be very difficult to contact for cancellation and I am greatful for your site to register this complaint.
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AmyVenable
October 6, 2010
Unauthorized Charges
I saw a $14.99 charge on my cell phone bill and text the word "STOP" as directed on my cell bill. I got a response from the number, 20888, that stated "You are not a subscriber of 20888"
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thingfish
August 18, 2010
Unauthorized charges
This is a company that leeches you for unauthorized charges, generally for something you didn't opt out of after using your phone to authorize a "free" Facebook offer, like... well probably something you forgot ever even looking at.
The problem is, there's no accountability. I made a stink, and spent almost an hour going up the supervisor chain with AT&T until I received a $100.00 refund in light of the $250+ charged by this slight-of-hand subscription scam.
It took legislation to stop the banks from ripping us off with overdraft fees. I wonder if we'll have to go to that extreme to stop these ridiculous subscription ripoffs.
Don't forget your Twitter hashtags!
#Playphone #subscription #ripoff #scam
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laforbus
January 24, 2010
phone bill scam
Through Facebook, this company has somehow achieved access to my cell phone. My cell phone carrier (AT&T) charges $14.99 a month for this company. They provide no service and I have followed the directions to stop this charge several times. They continue to steal my money and AT&T continues to be their unauthorized collection agency. I have no power and am being robbed.
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zizi green
July 9, 2009
unauthorized charge
Unauthorized charge of ?14.99 to my Sprint phone twice!
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rfoshee
May 1, 2009
Unauthorized Charges by PlayPhone Inc.
I am currently an AT&T wireless customer. Upon reviewing my charges for March through April 2009, I discovered a $15.85 chage for 'Digital Content' applied to my phone by PlayPhone Inc. I notified AT&T immediately. The customer service agent was very helpful and ensured that the subscription was cancelled. In addition, she explained that there are companies who solicit cell phone users via text and automatically begin a monthly subscription if you do not reply. These charges can range from $9.99 to 14.99$ (plus tax). She advised that if I receive any text solicitations, that I should reply with STOP or END so that the unauthorized services are discontinued.
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