PlayPhone
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1 stars | | (6) |
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Category: Business & Finances
Contact Information 224 Airport Pkwy #300, San Jose, California, United States
Phone number: 866) 853-9793
playphone.com
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PlayPhone Reviews
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on2urscam
April 23, 2011
Unauthorized Subscription to Ringtones & Wallpaper
On 3/27/11 I received 4 consecutive calls in the a.m.. They were all unanswered texts and were ignored. All 4 came from 99555, which turns out to be this Playphone, Inc. company. This company, without my authorization, subscribed my phone to a service of theirs (ringtones & wallpaper) for $14.99 a month and would be charging my account again on 4/27/11.
03/27/2011 Wallpapers and Ringtones 99555 MT PlayPhone Inc. 17281 04/27/2011 14.99 0.00 14.99
On 4/14/11 they dropped me another text message that was also ignored, as I did not know at that time I had unlawfully been charged. This morning, I discovered the date, the company, and the charge this relates to and I then notified AT&T, my wireless phone provider; they credited my account and now have this 99555 blocked.
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Tiana L Small
November 4, 2010
not authorized do not want
These people sent me a text message to mt cellphone. I don't normally texr and the number didn't look farmiliar' so I just deleted it. This was on my August 2010 bill along with four other similar ways of charging me through mt AT&T bill. This happened again in September, so I contacted AT&T and they told me they would remove the charges, which they did.
I also had them cancel my text messaging and web use. They were supposed to take care of unjoing me from this scam, and once again I have been cahrged $14.99 for the third time. Please unsubscribe me and stop adding charges to my bill including the $14.99 for this month. Peter C Small Jr. AT&T member
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Shahid57
October 14, 2010
Scam messages
This company is sending me scam sms on my mobile phone number.
I have never subscribed it, and this is causing me an inflated phone bill every month.
It wants me to download credits/ which I never did..so far.
How can I get rid of this scam...
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Paul
July 18, 2009
Unauthorized billing
They are at it again! Approximately 6 months ago, I was charged for downloads I did not download. I called AT&T and they were very helpful. This month, I was charged for games and subscription service I did not subscribe to! I did the "STOP" text to 77888 and received the message "You are not subscribed to this service." So why am I being charged???? (To make matters worse, it's a WORK cell phone, so I have to pay the company!)
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Nicolas
April 7, 2009
Fraudulent activity
It seems that if you take an IQ test on the internet, it ends up that it enrolls you in a monthly service on Play Phone for $9.99 per month. Evidently, it takes virtually nothing to enroll but to get a refund requires copies of phone bills etc. all of which will take months to reverse.
Users beware of giving your cell phone out over the internet for 'free' results or you too could be ripped off by such a scam.
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Eric Curtin
February 18, 2009
Fraud
I was reviewing my cell phone bill and noticed that I had a surcharge for Ringtones from Playphone. Since I never use the ringer or download anything I knew that I didn't signup for the service. So I call my cell provider (Sprint) which couldn't do anything. So I tried to get a hold of the company directly. That is when the nightmare began. I called them and there phone prompt system is a beast to get thru. I spent at least 30 minutes trying to get a hold of someone. I finally get a hold of someone for them to tell me that I must have signed up for the service. I told them not possible. They now want me to send my bills over showing that they charged me. My concern why should I have to do that when it is fraud and fraud on the level of interstate fraud. Also with accounting systems they have checks in balances. If you bill something out referencing my account number you should be able to look it up otherwhise how do you know that I paid my bill. Also why do have to wait for them to decide if it is creditable and wait for them to send me a check. I look at it like you billed me thru my cellphone carrier you can credit me the same way.
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