Playstaion has the worst customer service! They sold me a defective controller and they will not help at all to replace it. They only want to find ways to charge me even more and i already payed twice for my system because they said it was out of warranty, after 8 months!A one year warranty is no good after 8 months. Crap!!! They seriously need to learn to work with the cosumer to actually help, instead of giving a run around and just *** crap. I'm going to contact the president of the company to seek a refund and special offer from the company. Otherwise i will seek further gaming with X Box.