Ordered a pc game several months and by mistake ordered the game twice (the game is paid for through Plimus). The game site was not clear on whether or not the original order had been processed, so I placed the order again. Realizing what I had done, I requested a refund for the second order not both. I followed the process by the Plimus in requesting the refund. The "refund" was given but now they're saying that until I have my bank/credit card reverse the refund, they will not approve anymore game orders for me. They're calling the refund a "chargeback" and are accusing me of stealing. We're talking $ 9.95. This company is whacked.

I received an emailed receipt of payment below. I did not make any purchase for this amount but am unable to log in to reverse the transaction. Even with a recovered password my login is rejected.

Dear Wendy Vermeulen, Please find below the receipt for your charges. For more information about this subscription, or to find details aboutyour payments, change the existing billing credit card, or to update yourpersonal information, simply log on to your account at:https://www.plimus.com/jsp/account_login.jsp Your account information is:Username: 12798627663521577828249 (Username and Password are case sensitive) Best regards, The Plimus Team on behalf of Saturn Technologies [email protected] IMPORTANT: This charge will appear on your credit card statement as "PLIMUS.COM ONLINE STORE" ----------------------------------------------------------------------------Payment Details: Wendy Vermeulen Order Reference Number: 53554670Account Number: 3015873262 Order Date: 29 Jul 2010Irene AvenueSomerset West 7130South Africa+27 (021) [email protected] Product Qty Unit Price Ext. Price----------------------------------------------------------------------------Media Feed Access 1 ZAR 545.58 ZAR 545.58----------------------------------------------------------------------------Total: ZAR 545.58 Thank You, The Plimus Team on behalf of Saturn Technologies [email protected]

04/29/2010 01:07 Vendor Reply to customer - You said that you are not a liar but YOU ARE A LIAR. Both demo and full version work properly.
04/29/2010 01:04 Customer Escalate to Plimus - The demo and full version doesnt work .So I claim a refund.
04/29/2010 01:03 Customer Reply to the software vendor - The demo and full version doesnt work .So I claim a refund
04/29/2010 00:11 Vendor Reply to customer - If you were not satisfied with demo then why did you buy full vesion?
04/29/2010 00:05 Customer Escalate to Plimus - The information that comes in the demo program is: battery not found. The battery were already inside the laptop. I bought the program and appears the same information: battery not found. Only later did I realize that it was necessary that the adapter.
04/29/2010 00:05 Customer Reply to the software vendor - The information that comes in the demo program is: battery not found. The battery were already inside the laptop. I bought the program and appears the same information: battery not found. Only later did I realize that it was necessary that the adapter
04/28/2010 06:45 Vendor Reply to customer - You have purchased full version after you install and try demo version. So you knew about adapter and most likely you have it coz you were satisfied with demo. That is why you bought full version.
04/28/2010 06:37 Customer Escalate to Plimus - As I have said hundreds of times I tried to use the program but the two times gave the message that battery is not found, because I didnt knew it was need an external adapter.
04/28/2010 06:37 Customer Reply to the software vendor - As I have said hundreds of times I tried to use the program but the two times gave the message that battery is not found, because I didnt knew it was need an external adapter.
04/28/2010 05:02 Vendor Reply to customer - Its not a softwrae fault. You can read about adapter at our website. Manual included in demo version package (FAQ.TXT) describes how to read the battery. HowToBuy window in demo version say that you must to test demo first. We dont beleave that you didn not read it. You did not ask support to help. Or gonna say that you purchased the software with eyes closed? We do not beleave it. You care about your money and you have tested the software before you buy it. And you used it. And we beleve that usage was OK.
04/28/2010 04:06 Customer Escalate to Plimus - As I said the program does not serve for me, because by the two times not found the battery that was inserted into the laptop.So I called for a return of money.
04/28/2010 04:05 Customer Reply to the software vendor - As I said the program does not serve for me, because by the two times not found the battery that was inserted into the laptop.So I called for a return of money.
04/28/2010 03:58 Vendor Reply to customer - Yes. And information is correct. Because battery was not connected to adapter.
04/28/2010 03:55 Customer Escalate to Plimus - The information that comes in the demo program is: battery not found. Then I bought the full version program and appears the same information
04/28/2010 03:54 Customer Reply to the software vendor - The information that comes in the demo program is: battery not found. Then I bought the full version program and appears the same information
04/27/2010 10:13 Vendor Reply to customer - But you DID use the software. And you have tried demo version. If you have not seen the informatin on our website then you obviously have seen the warning in demo version that you must to test demo first brfore you purchase the software.
04/27/2010 10:03 Customer Escalate to Plimus - I have no adapter. When I downloaded de demo program I didnt saw that information. I didnt used the program.
04/27/2010 10:03 Customer Reply to the software vendor - I have no adapter. When I downloaded de demo program I didnt saw that information. I didnt used the program.
04/27/2010 04:58 Vendor Reply to customer - Yes. Its correct coz battery must be connected to adapter. You can read about this in the first farse at our website. We dont beleave you did not read information at the website before purchasing the software.
04/27/2010 04:53 Customer Escalate to Plimus - The information that comes in the demo program is: battery not found. The battery were already inside the laptop. Then I bought the full version program and appears the same information: battery not found.
04/27/2010 04:53 Customer Reply to the software vendor - The information that comes in the demo program is: battery not found. The battery were already inside the laptop. Then I bought the full version program and appears the same information: battery not found.
04/27/2010 04:49 Vendor Reply to customer - But after you installed and try demo you did not ask our support. It means that everything was clear to you and you did not have any problems with the software.
04/27/2010 04:45 Customer Escalate to Plimus - I tried to use the program but the two times gave the message that battery is not found, because I dint knew was need an external adapter. The battery were already inside the laptop.
04/27/2010 04:45 Customer Reply to the software vendor - I tried to use the program but the two times gave the message that battery is not found, because I dint knew was need an external adapter. The battery were already inside the laptop.
04/27/2010 04:24 Vendor Reply to customer - You have the softwrae that is properly working and doing all the thing stated in description. You dint buy it by mistake. You have installed demo version first and after you test tested you purchased fool version and used it. How can you say it doesn not work or does not serve to you? Why you didnt ask support after testing demo?
04/27/2010 04:16 Customer Escalate to Plimus - As I have said hundreds of times I tried to use the program but the two times gave the message that battery is not found, because I knew it was need an external adapter. The program can serve thousands of other users, but for me not serves. So I called for a return of money.
04/27/2010 04:16 Customer Reply to the software vendor - As I have said hundreds of times I tried to use the program but the two times gave the message that battery is not found, because I knew it was need an external adapter. The program can serve thousands of other users, but for me not serves. So I called for a return of money.
04/27/2010 03:47 Vendor Reply to customer - The software works properly. Lots of customers use it. We have not even a single refund or dispute like this. You cant say that it doesnt work coz youve used it twice.
04/27/2010 03:39 Customer Escalate to Plimus - Doesnt work. I want my money back.
04/27/2010 03:39 Customer Reply to the software vendor - Doesnt work. I want my money back.
04/26/2010 21:48 Vendor Reply to customer - No. You are not true. We explain it at the begining of our website.
04/26/2010 14:26 Customer Escalate to Plimus - Ive said it a hundred times that I made no reset of batteries! I have no fucking adapter so that the program works. You do not you explain how the program works well for non-experts, so I claim a refund
04/26/2010 14:26 Customer Reply to the software vendor - Ive said it a hundred times that I made no reset of batteries! I have no fucking adapter so that the program works. You do not you explain how the program works well for non-experts, so I claim a refund
04/26/2010 14:16 Vendor Reply to customer - We didnt call you a liar. We just mean that we cant control if you did reset the battries or not. But we can control the number of usage. And we can see that the software was used twice.
04/26/2010 14:10 Customer Escalate to Plimus - I told you that I am not a liar! I have no fucking adapter so that the program works. And if I had done reset many batteries would not be here to lose my time to claim a miserable 12.65 Euros
04/26/2010 14:10 Customer Reply to the software vendor - I told you that I am not a liar! I have no fucking adapter so that the program works. And if I had done reset many batteries would not be here to lose my time to claim a miserable 12.65 Euros
04/26/2010 14:01 Vendor Reply to customer - It takes just several seconds to reset the battery. In 1 hour you can reset lots of them.
04/26/2010 13:58 Customer Escalate to Plimus - Among downloaded the demo, test the program and claim took an hour. As I said the program does not serve me for nothing because by the two times not found the battery that was inserted into the laptop. The battery is still broken and if you want I can give you the battery damaged.
04/26/2010 13:56 Customer Reply to the software vendor - Among downloaded the demo, test the program and claim took an hour. As I said the program does not serve me for nothing because by the two times not found the battery that was inserted into the laptop. The battery is still broken and if you want I can give you the battery damaged.
04/26/2010 12:53 Vendor Reply to customer - We dont know if you have adapter or not. But we know that you inslled demo version. Then bought and installed full version. Then youve used the full version twice.
04/26/2010 12:47 Customer Escalate to Plimus - As I do not have the adapter could not use the program and so I want returns it
04/26/2010 12:47 Customer Reply to the software vendor - As I do not have the adapter could not use the program and so I want returns it.
04/26/2010 10:17 Vendor Reply to customer - You cant test the software without adapter. You can just run the software not having the adapter.
04/26/2010 10:13 Customer Reply to the software vendor - Yeah, just says to test the program and does not speak on any adapter. That is why I feel robbed of that purchase. This is not the first time that you sell me a fucking program but surely its the latest!
04/26/2010 10:13 Customer Escalate to Plimus - Yeah, just says to test the program and does not speak on any adapter. That is why I feel robbed of that purchase. This is not the first time that you sell me a fucking program but surely its the latest!!
04/26/2010 09:54 Vendor Reply to customer - We repeat that information that you need to build adapter to use the wsoftware is the first frase at the home page of our website. And also there is a warning at tha top of How To Buy page of software window in demo version. NO REFUND POLICY! TEST THE SOFTWARE PROPERLY BEFORE BUY Did you read this warning? Its written in bold capital charaters. You made the order from this page.
04/26/2010 09:41 Customer Reply to the software vendor - Firstly I am not a liar. Secondly, the information that comes in the demo program is: battery not found. The battery were already inside the laptop. I bought the program and appears the same information: battery not found. Only later did I realize that it was necessary that the adapter. I said demo program is not sufficiently clear and therefore I am complain. Do you have a policy of customer satisfaction or not?
04/26/2010 09:25 Vendor Reply to customer - You cant buy the software without installing demo version coz puchasing procedure is included in demo. Using demo you had enogh time to test if it works or not. We dont beleave didnt try demo. Wen you run demo without adptrer you can see Adapter not found! mesage. You dont need to buy fool version to find out that you need adpter to use it.
04/26/2010 09:16 Customer Reply to the software vendor - Yes, I tried to use the program for two times, but the program doesnt found any battery. That is the reason to apply a refound.
04/26/2010 09:07 Vendor Reply to customer - You cant return the software because youve used it twice alredy. Plimus can check the counter of activations.
04/26/2010 09:01 Customer Reply to the software vendor - I read well and said he was not satisfied with this purchase. Do I have some time to return the product? Do you have a policy of customer satisfaction or not?
04/26/2010 08:54 Vendor Reply to customer - Did you read it properly? (Must be assembled by user.)
04/26/2010 08:51 Customer Reply to the software vendor - Now I saw a photo of this adapter and I know I have knowledge to do so. Or do you give this piece or I request a refund for my order
04/26/2010 08:11 Vendor Reply to customer - 1. Our website begins with: Smart Battery Workshop is a tool, which is useful in a process of notebook battery repair. It uses Philis Standard I2C Parallel Port Adapter that can be assembled in one hour by person with no electronics skills and does not require any hard-to-find components. Total components cost is around $1. (Must be assembled by user.) 2. Demo version is available for free download for testing.
04/26/2010 08:03 Customer Product doesn't match expectations - I bought this software but does not work. Looks like you need an adapter to connect on lpt1. This does not clear enough when it downloads the program. Id like to receive my money back . Best regards Humberto

I DON'T KNOW HOW THEY GOT MY INFORMATION BUT $25.94 WAS TAKEN OUT OF MY PAYPAL ACCOUNT. I NEVER AUTHORIZED THAT TRANSACTION. THEY ARE A SCAM I WILL JOIN A LAWSUIT BECAUSE THATS SOME BULL...

Plimus is a charching-site for DOWNLOADACCESS:NET, which ifself is a total FRAUD-site.

It takes your money, after that you get nothing!

Keep AWAY from both of them !!!