FUNDS TAKEN WITHOUT AUTHORIZATION OR ACKNOWLEGEMENT. I APPLIED FOR A PAYDAY LOAN AND I GIVE THEM MY INFORMATION AND FOR SOME REASON, ACCORDING TO THE REPRESENTIATIVE OF THIS COMPANY, I AGREED TO THIS FEE. I EXPLAINED TO THE LADY (DIA) THAT I WAS NOT AWARE OF ANY SERVICE I SIGNED UP FOR BECAUSE I CAN FIND MY OWN PAYDAY LOAN PROVIDER. SHE SAID THAT IT WAS IN THE POLICY NOTES THAT WAS AT THE BOTTOM OF THE PAGE. I TOLD HER THAT WHEN I SUBMIT AN APPLICATION FOR A PAYDAY LOAN I READ THE POLICIES AND PROCEDURES AND I DID NOT READ ANYTHING ABOUT FEES THAT WAS GOING TO BE TAKEN OUT OF MY ACCOUNT ON ANY APPLICATIONS THAT I HAD SUBMITTED IN THE PAST. I ALSO ASK TO SPEAK WITH A MANAGER OR A PERSON IN CHARGE AND SHE REFUSED TO CONNECT ME TO ONE. I AM VERY UNHAPPY AND I CANNOT AFFORD PEOPLE LIKE TO TAKE ADVANTAGE OF ME BECAUSE $17.97 IS HARD TO COME BY THESE DAYS. WHY WOULD I AGREE TO PAY THIS MONEY WHEN I AM ALREADY SEEKING FUNDS TO GET ME BY UNTIL PAYDAY (DON'T MAKE ANY SENSE).