I did not order this service and want my money refunded. It was deducted from my Bank Account without my authorization.

I was trying to look up my father and they are saying that I selected a button that ok'd them to take this monthly fee out of my account. I did no such thing I agreed to pay $2.95 to get the current address of my long lost biological father and I end up getting charges taken out my account. I did not even notice it until 3 months later and now they are saying that they cannot refund but one month of the fees. They would not even listen to my complaint and gave me her name and id number and said thank you for calling. I politely told her that she did not even listen to what I had to say and that I would report them to the better business bureau.