Sir,

Twice i received the message on my mobile about the trancation made from my account using the debit card, though i never made those transaction. I have registered this complaint with the PNB customer care ( Very Unprofessional behaviour, tough to deal and very limited knowledge of the CCEs). I got one amount reversed but the another one (for the bigger amount) was declined after 4 month of registering complaint. I followed up more than 100 times for the status of my amount and every time i got the reply that it was approved and will transacted in your account, the same comfirmation i received from the ATM cell. But after four months i was told that it was rejected (request declined) I am realy not sure if any authority is really keeping the eye on such big Bank. Please let me know if any one have any suggetion around it. My email is [email protected]

sir most humbly with due respect i beg to state that i had made a transaction from axis bank atm counter najafgarh, using my pnb atm. the transaction was declined but an amount of Rs.6000/- was debited from my account.when the complain was given to the bank they did not take any interest regarding this matter and told me to call on helpline no 1800 180 2222 but there is no responce from this no. i called many times. the transactiohn was made on 13/10/09 at 7:42pm and i have still not received my amount, so i will be very grateful to you if you take necessary steps and refund my amount.

thanking you,
yours faithfully,

satnarain
A/c no.1519000100273618,
mobile no. 9212726973
pnb najafgarh.