We were in pnc in north east md and asked for some personal help with an issue of a check that was issued to one person signed and cashed by another and the manager of the branch Dorothy not sure of the last name but easily spotted was nasty and pointed her finger in my face and wanted to lecture me about why it was being questioned now...well when they are unwilling to do anything what else are you supposed to do.

1- Charged more than $100 in fees claiming my account was overdrawn by a PENDING debit (that never came through).

2- Took money from my account to pay a loan WITHOUT MY AUTHORIZATION.

3- Holds up deductions and reorders them trying to make checks (as many as possible) bounce.

4- Claims funds are available when you call telephone banking, but then later claims that the funds were not really available.

5 - Charges double and triple fees on a bounced check. One fee for being overlimit, one for returning the check, and then more fees if you don't cover the difference immediately.

I have filed two complaints with the OCC. Please everyone ripped off by PNC file complaints with the OCC!!!

I went to a PNC Bank in Philadelphia PA . I slid my card through and was asked to select from a language then a transaction type and an amount of withdraw. I was withdrawing $30. The whole time I'm wondering why it did not ask for my pin #. Before I knew it, it just gave me the $30 and a receipt. Guess what? Not my account and not my money. The balance on the recipt did not match mine and nether did the last 4 digits of the account number. I registered a complaint with PNC but these transactions come from any number of bankcards. I hope they will contact me. I would like to return the money. The balance on the recipt was not a lot of money at all and I'm sure the person needs it back.

Well, PNC Bank has found another way to Bleed it's customers. Now they charge an over draft fee for PENDING withdrawals. Even though the money is still in your account and has not been paid, they charge you. This seems illegal to me, how can they charge you when they still have the money in your account. I urge EVERYONE who has had any issues with PNC to contact their States banking commission.

On October 30, 2008 I had logged onto my online banking account to check my account as I do each morning. This morning I noticed that my account was negative! I pulled out my check register and it said that I should have $5.18 left. (not a lot, I know but it's the day before payday). I checked my transactions and they were all accounted for. I used an adding machine and went back through a months worth of transactions and still came up with $5.18 including pending transactions. What made my account have a negative balance of -$25.82 was the $31.00 NSF fee. Why was I charged an NSF fee for a positive balance?

I called my branch and was transferred to the corporate office. A lady there listened to my story and said that she was going to reverse the fee. She then told me that she was unable to reverse it because I have had fees waived before. (an incident that was my fault at least 5 years ago and they took pity on me.) She said she would transfer me to a department that would be able to over ride that. A man got on the phone and I explained my situation (again). He began to coach me on how I need to keep track of my transactions and so on. I again explained that I did keep a register and that along with the printout of my online banking did not have my account balance negative until the NSF fee was deducted.

He kept on telling me how pending transactions worked and treated this like it was my fault. After about 15 minutes my patience wore off. I told him that the person that transferred me only did so because she could not waive my fee herself. He then said that he was unable to waive the fee because I have overdraft protection on my account and I chose to not keep enough money in there to cover this. The computer apparently does not allow fee waivers for those with overdraft protection.

Their overdraft protection consists of a savings account that you can link to automatically transfer money to checking should you fall negative. They charge you $10.00 for every $50.00 that they transfer so it's not free to use your own money but it's cheaper than $31.00. My savings account happens to have a very small balance in it right now.

I explained to him that even IF I had used the OD protection I would still be making this phone call and asking for my $10.00 back because my account was never negative. He then said (I'm sure just to get off the phone with me, I had now been arguing with him for 1/2 hour) that he would waive 1/2 the fee. I did not accept because this is not my fault. He also just caught himself in a lie because he said previously that the computer would not allow a refund of fees to someone who has overdraft. (I knew that was a lie when he said it but it's funny that he contradicted himself).

I told him I was going to my local branch after work today and taking the printout of my account with me. I refuse to pay an NSF fee if they cannot show me proof of where my account went negative.

Oh, and a lesson that I have learned here is to not ask them to waive NSF fees as a courtesy because they will hold it against you for the rest of your life even if there is a bank error.