pocket communications
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Category: Services
Contact Information United States
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pocket communications Reviews
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samson1018
July 5, 2011
Terrible customer service
I have used pocket for almost a year now and pay my bill throught the automated system. I paid my bill 2 days early and today it was cut off.When I called they told me that their automated system doesn't accept some bank cards. Then went on to tell me that they would take another card and charge me 10 dollars to reactivate my phone even though I paid the bill 2 days early. When I mentioned that the charge was pending on my account they said that didn't matter it won't go through. I will be finding another phone company.They refused to not charge me the $10 dollar reactivation fee. Lets just hope that pending charge on my bank account won't go through.
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angulomango
March 22, 2010
did not get a rebate
I bought 5 cells and they offered me a rebate of $50 for each phone. It was on february 05, 2010. I submitted my forms I got an answer that I would not be able to get my rebate because it was made after the due date last day was January 31, 2010. The owner of the store is so rude and I just want what they offered me! what can I do?
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