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July 9, 2008
Stay away
PODS (portable on demand storage) entirely misrepresented their storage, delivery, and redelivery fees. They add extra fees they do not tell you about, charge your card without authorization, and their customer service department (if you ever get a person) is rude and incompetent.
I would look at other storage options as PODS is not as nice as it seems.
PODS (portable on demand storage) entirely misrepresented their storage, delivery, and redelivery fees. They add extra fees they do not tell you about, charge your card without authorization, and their customer service department (if you ever get a person) is rude and incompetent.
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February 27, 2008
Damage to property
In Jan. 08 while delivering PODS units to my new home, the delivery truck broke through my septic tank lid. The damage amounted to $815.00. This was caused by negligence on the drivers part. The septic tank was visible and should have been checked before driving over. In addition no spotter was employed. A spotter is required. The franchise owner from Savannah offered to pay half. I rejected this offer and feel they should pay the full bill. Recommend you do not use PODS as the national company will not support their customers. By the way it took almost 2 months to get a final offer out of the company.
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