I have contacted pogo so many times over the past month it isn't funny. I haven't gotten any help from them. I paid and became a member. About a month ago I was unable to play all the games they would freeze on me tell me I wasn't connected to the internet or my jave was not found. Pogo responded with a bunch of crap I needed to do which I did and still couldn't play the games. I bought a new computer and still couldn't play the games the site still did the same things. Their response to that was that my video drivers needed to be updated on this new computer that they were over a year old. I informed them that I didn't buy a mass produced computer that would have sat for a year I had a computer built by a reputable company that I had dealt with for years. I asked for a refund and haven't heard from them on that at this time. I did let them know that I had searched the internet and found that they had a lot of unhappy pogo players with the same problems I was having. How can it be all of us. If you can't fully enjoy the service I do think you should be refunded.

I purchased my daughter a 6 month subscription to club pogo. I received letter showing I had purchased it. But they sent her nothing to access her account, after telling me they did. Now I don't know what to do.
I've probably lost my money........... and I really wanted to do this for her......... out of kindness, she deserves it.

Sharilyn