My dear friend was reported for improper language in a game on Pogo.com. The person that complained popped in, reported the abuse and left. It was pure harrassment.
My friend would never type anything to offend any player. There are witnesses that were there at the time of the "offense". Furthermore, she sent me the warning that was issued by Pogo.com. It was riddled with "*&%#$^@#$% ...what are they saying in their warnings? Are they being more offensive than than some sweet, loyal, long-time member that was chatting about the weather? Pogo.com needs to get their act together. I see players that are abusive, get booted by Pogo.com, then come back with (1) minor change to their screen name. They (Pogo) aren't interested in the real offenders, just in the so-called offenses reported by some hag that's just looking for drama to complete their day.

I, too, have a major complaint with Pogo.com or EA Games. They did not inform me of any upcoming renewal charges and I did not find out about it until I saw the charges on my credit card bill. It was not on there once, but twice! They charged then refunded and then charged again. My husband was furious and it is ridiculous that I cannot just cancel and get a refund. This is absolutely ludicrous and obsurd! I should be allowed to choose if I want to continue membership and if not, I should get a refund of time not used. I will not be renewing again. Pogo sucks!!

I pay for premium pogo games, but they won't load. I have turned all the pop up blockers off, up dated my java, lowered my fire wall's but still can't get some of the games to load. Why is it some games load and other's don't load? Spend less time and money developing mini's and bs that we really don't need and fix your games please.

Pogo has failed to maintain and provide service for its subscription customers. The games are constantly operating poorly, boot players consistently and failing to provide credit for games played quite often. If you contact their support you get a standard answer of "clean your cache and your java" even though you are doing it on a regular basis such as each game played cleaning cache and each hand played cleaning java. You tell them this in your email to support and they still come back with the standard answer. You may recieve an error message quite often of "not enough memory" but I have doubled my memory. No one will deny that the site has the best games online and having made many friends thru the site it is my only contact with them but the Pogo failure to maintain a quality site makes it hard to stay in contact and prevents one from cancelling membership. All I ask is maintain the site better so as to make the games more enjoyable. As far as jackpots go do not mean a thing as dont believe them anyway, just get the site running properly as this is the ONLY website that gives me problems.

pogo took money can not play.simple as that.