THE SITE SUSPENDED MY ACCOUNT WITH NO REASON OR INVESTIGATION

I have played pogo games, free, for years, and now get booted off the internet just as the room loads. Why?

after paying $39.99 for a 1, year subscription to pogo, now the games are hard toget into to play. The letters will stick or not move at all. The games will just cut off at any time, completely off. I AM REQUESTING MY $39.99 BE RETURNED IMMEDIATELY. ALSO INSTEAD OF ONE GAME SPACE COMING UP ON THE SCREEN IT MAY TWO OR THREE.

Looking further into the multiple complaints against Pogo and EA games, I decided to keep a detailed record of all "winners" of any and all Pogo Jackpots. My findings were quite interesting:

Of 3, 212 documented $4, 999.99 jackpot "winners, " 2, 859 of them all had screen names using a complete first name and last initial.

Of those, 2, 837 were either inactive very old accounts, or brand new.

Interestingly enough, 2, 944 of 3, 652 jackpot amounts below the maximum were denied to the winner for supposed "fraudulant activity" such as claims of the winner using cheat software, etc. Of the accounts that were paid, most amounts were less than $200.00.

It is my firm belief after much investigation, that Pogo and EA games are mass advertising these massive "jackpots" to lure unsuspecting gamers into purchasing their subscriptions. I believe from my findings that Pogo and EA games in collusion together have created a system of "ghost" accounts and set the jackpots to strike these accounts specifically in most cases to minimize their losses.

The lack of contact information provided on their pages also suggests that they are indeed attempting in every way to be inaccessible to their member community, thus adding to the suspicion that there is definitely some ulterior motives at work.

In conclusion, I'd like to advise any and all Pogo and EA game players to use extreme caution. Their terms and conditions for paying out of jackpot winnings find a HUGE loophole in the online industry, and they use it quite frequently to their own advantage.

The fact that the internet is so vulnerable to hacking is precisely the loophole Pogo and EA needed to exploit their users by claiming their accounts have been hacked in order not to pay out the jackpot. The fact that it is so hard to prove otherwise is exactly why Pogo and EA continue to get away with these claims. The only way to prove 100% beyond a shadow of a doubt is for federal authorities to seize all Pogo and EA softwares, databases and servers and investigate internally. I can pretty much assure you, much to my dismay, that will never happen.

Regards,
TheOfficer

As soon as I received my credit card bill I noted they had charged me $39.99. I did not authorize them to charge my account. I have not visited their website for the last nine months. I sent them an e-mail demanding they refund my money. The charge was dated July 2, I contacted them on August 2nd. They replied the following.

Response (Aditya Govind Awasthi)08/06/2008 09:55 PM
Hi,

Thank you for contacting Electronic Arts.

Unfortunately, due to the nature of our service, we do not offer refunds for the subscription fees for any of our online games. In the event of a cancellation, Electronic Arts will not be able to provide any type of pro-rated refund or extension of unused access time. In order to avoid any charges, customers will need to cancel the billing of their account before the subscription fee has been deducted.

If there is anything else I can help you with please let me know.

Thank you,

Addy
EA Online Support

NOW HOW WOULD I HAVE KNOWN THAT THEY WERE GOING TO CHARGE ME, SINCE I HAVE NOT VISITED THEIR WEBSITE IN NINE MONTHS??? THEY ARE THIEVES. DO NOT DO BUSINESS WITH THESE PEOPLE. THEY DO NOT HAVE A PHONE NUMBER LISTED ANYWHERE TO CONTACT THEM, EITHER ON THEIR WEBSITE NOR IN THEIR BILLING ON MY CREDIT CARD. THEY ARE NOT TO BE TRUSTED. DISHONEST.