Pogo.com

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1 stars
(88)
Category: Entertainment

Contact Information
United States

Pogo.com Reviews

September 6, 2007
Poor service!
I signed up for a 1yr subscription about two weeks ago and when I enter the sight they tell me my time will expire on the 10th of September when I signed up they said: I would have two weeks free but now they are telling that my time will expire on the 10th... It has not happened yet but how do you speak to them to find out what the story is...

Please advise smb!
August 13, 2007
Spades won't let me in to play!
I go into spades and it does everything it suppose to do, but it wont go into spades for me to play. It just stays there it say java, but then it just stays there . That's no cool cause i paid $5.99 a month and for this to happen that's not right. pogo can you please resolve my problem. now the e-mail i usually use is [email protected]. e-mail me there telling how can i go into spades and play cause I've been playing spades on pogo since 2005, and this is the first time this happen. The crazy thing is that i can go onto any game in pogo right now but not spades, why? That is my question.
August 11, 2007
Unauthorized charge from bank acct!
I received my bank statement, & was charged $39.95 on June 25, 2007 from Pogo, which I never authorized. There was no number to contact them. I tried several times to send them an email to explain this charge, but never received an answer. (POGO/WWW.EA.COM CA).
August 3, 2007
Misleading trial ad!
The Pogo ad said try out for two weeks and give me the runaround while I am trying to apply to try out and I end up paying for a year membership. I don't even like Pogo much and after a day, I realized that they had very little I wanted for $39.99 US. That is a lot of money for non satisfaction.

I tried to reach them asking for my money back but they are unreachable... they keep sending a person on to Wiki or some other thing when you click help or contact and I have their address on my PayPal and they refuse to answer that.

Such playing of people sucks and makes me sick. Does anyone know how to reach these money grubbing people?
July 11, 2007
Jackpots are fake!
On June 12, 2007 I won a Jackpot for $3,611.12 and they won't pay. I have never used any automated device to play any games. I wouldn't know where to find one or how to use it. I don't cheat!!! According to Pogo they don't have to payout the winnings because I used this type of software or device. That is low, I have been a member for years and have never cheated on any game. Please read attached response I received when I asked what happened to my Jackpot...

Response (Elysia) 07/11/2007 05:06 PM
Hello, and thanks for contacting us. Unfortunately, this account has used an automatic playing device in the past, and thus the prize has been forfeited. In many of those cases the person sharing someone else's account is the one that used the automated device, with or without the knowledge of the primary user. Such an occurrence could have been at any time in any game and is unrelated to the game and time in which the prize was won.

In any scenario, we do hold the account owner responsible for the actions taken on an account. You are welcome to create a new account, and as long as that account does not ever use an automatic device, it should be eligible for prizes in the future. Please take care to always log out of Pogo when you are in a public place, and never, ever give anyone access to your account.

Please feel free to contact us back again or visit our help site at help.ea.com

Sincerely,

Elysia
Customer Support Representative III
Electronic Arts

It's all bull and this is a scam.
June 28, 2007
Can't contact them about games
Why is it that pogo.com won't accept complaints? I pay good money to play their games and their games won't play? I enter into the game and i get screens over screens; slow play; get booted; i pay $35 a year to play their games and i can't get to play? Why should i pay to play games i can't play? More importantly, why can't i contact them? There is no icon to contact them. their "winners" never respond when you contact them as to they won? Are the winners pogo employees? I've played with them for years and have yet to get a "winner" to talk to me even when I'm in the "same room". Is pogo a scam?
June 27, 2007
I won the jackpot, but they wont pay!
I won a jackpot which was doubled since i have been a member for 4-5 years now. Finally after doing all the links and giving them all the info needed the page said to wait 60 days well 60 days went bye and i emailed them which took at least 6 different times because all they had was some crazy automated email reply then then send me email saying i wont get the money that at some time during my member ship i have cheated, and that it may not have been me but maybe someone using my acct. thats a dang lie and they don't have to prove it they said. I like to play games on the site and never played for the jackpot. If they aren't gonna pay people when they win then don't have it.
June 14, 2007
It is all a big huge LIE!
Hey everyone, I wanted to send you some information I found out today. I hope you will pass this to every pogo player you know, so pogo knows we are on to them. Today while playing in Mahjong, I noticed someone had won another jackpot and the winnings were doubled, meaning they were a member. Well my curiosity got the better of me, so I added this person to my friends list, and followed them into the room they were in.

When I got there, the room was in a buzz, Marilyn33C was not talking to anyone, and it showed this person as a watcher but when you sat at the table you could not see Marilyn33C. Hmmm, gets stranger.

Come to find out this person is not a member, but playing under a guest pass. Now how did they get the double jackpot, or did they get a jackpot at all. One of the other members who was mad, started checking out all the past winners from this week.

It's seems that NONE of them are members, but playing under guest passes. So who are these people, do they exist, or is Pogo just playing all of us as fools. I have since emailed pogo to let them know we are onto them. One of the other players in that room is notifying the FBI. This is serious folks, Pogo takes our membership money and I will admit I have more then received my portion of fun from the cost.

But the big picture is that they tell us we have a chance to win this big Jackpot, which many of us could really use, and then we find out it is all a big huge LIE. I am not sure where to go from here, but I wanted to let all my friends in pogo to know what was going on.

So please send this to everyone on your list, who knows maybe we'll start winning!
May 16, 2007
Unauthorized charges from my bank account
Downloaded a free trial of Bookworm over a year ago. No one in my family has used this game for the past 8 months or so. Three months ago Pogo.com began charging my bank account for 5.99 each month. There is no easy way to get to my account information to be able to stop payments. Help!
May 16, 2007
No account on Pogo, but charging bank account
Logged on to cancel my Pogo.com account at ea.com. I find that I have no account with ea.com, but they have charged my bank account $5.99 for the last 3 months. What gives here??

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