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November 11, 2006
Can't get in to renew!
The link they put in my e-mail keeps coming up unavailable. Sent several replies but get same message and link. Do real people work there or not? I want to renew but how? Plz advise smb!
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November 6, 2006
No refund on services not incurred!
Pogo.com has a ridiculous cancellation policy. They made no effort to contact us by email (I haven’t been on the site in over 6 months) to notify us of an upcoming renewal. Then there renewal costs went up significantly. And the only options they offered to cancel and forfeit my remaining time (they just billed me 10/5) or cancel when the time I paid for was up.
I wanted to cancel my membership and get a refund. I have contact my credit card to dispute my charge.
What reputable company would not offer a refund on services not incurred.
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October 25, 2006
Unable to find out to discontinue Pogo service
I can no longer afford to pogo $12.00 a month and i want this service discontinued. I'm on a fixed income. I have been unable to find out how to discontinue this service.
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October 11, 2006
Taking money from my account
I am tired of you people taking my pogo payments out my bank twice a month--it is put on hold but it takes 3 0r 4 weeks to clear it----if it doesn't stop i will cancel my membership.
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October 4, 2006
The balls get stuck and nothing happens
Pogo "Lottso" during the games the balls get stuck or nothing happens for one game, or no balls come up. Thank you in advance.
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October 3, 2006
I feel cheated
I have tried over and over to solve my problem with you pogo, but you have not answer edme. The screen on my games is cut off at the bottom, so i have no way to chat. There is no send button or any place to type. Will i get an answer or is it only me that is cut off from cheating. Other people chat why cant i? I feel cheated. I pay the same as other members.
People beware!!!
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September 12, 2006
No return of loss password
My screen name is baby423444 for over 2 years and went to pogo sign in sheet got the screen name right but was told the password was wrong requested the password 2 or 3 times. I was told the password was sent to my e-mail but never got there. Now i am told to wait for 12 hours to get the password from them.
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August 9, 2006
Impossible to access their free game
I'm an avid player of "first class solitaire" on pogo.com. Quite often I find it hard or impossible to access this free game. I have also searched to find Pogo's customer service e-mail address for complaints and they have it well hidden, if they have one.
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