Pointofmail.com
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Category: Websites
Contact Information
United States
pointofmail.com
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Pointofmail.com Reviews
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nolyo4
August 6, 2010
I was charged twice for the same service period.
I signed up for Silver service and made the first payment through PayPal. Paypal charged it to my credit card twice. I called them one hour after the transaction and the said they could not refund the duplicate payment, that I would have to contact pointofmail for my $14.99. There isn't any way I can contact them by phone and the only email address is the same one used for all general questions and information. Something is wrong with this picture!
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melissa
November 12, 2008
Beware!
They charged me twice on my paypal account and will not credit the second duplicate charge or answer any emails... I filed a claim with Paypal and their response was "We have completed our investigation of your case and, as it has been
determined that this is not an instance of unauthorized account activity,
we have denied your Unauthorized Account Use Claim. Through careful
research of your claim, it was found that this particular transaction(s)
was a duplicate payment(s).
PayPal is a user-initiated system and will only initiate payments that are
requested. Duplicate transactions may be the result of more than one
payment being initiated. In this case we suggest that you contact the
recipient and make arrangements to have them send the money back to you via
PayPal or another method of your choosing."
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