I purchased software from poker spyware 12/17/08 for the amount of $179.95 charged to my credit card. I received notification the it had been processed and accepted. After purchasing, I was instructed to 'click here' to download program, but all it did was immediately return me to their home page where I made my purchase. No explanation.

I contacted their support group as instructed, saying they were very efficient and prompt in their response. I contacted not only support, but also Tech, and management.

As of today, two weeks later, I have had no response from any them. I don't consider this as prompt or efficient. I finally located a 800 number on one of their sites but all it did was advise me to call another line for live dating chat. So far they are only a bunch of lies. Have contacted my credit card and instructed them not to pay for non-delivery of product.