We have a 32in. Polaroid TV purchased about 31/2 yrs. ago. It has a dark gray line on the left side of the screen. I tried to get help on line. No way, you have to pay to talk to them or leave a message. no way!

The complaints I am reading about scare me to death. I am now afraid my house is going to burn down while we are gone. The TV gets so hot when we are watching it that it is scary.

I hope someone gets a civil lawsuit going, I will be the first to sign up!

I had the misfortune of buying the worst camera anyone could buy. i had to buy a camera for my journalism class, one that takes video AND AUDIO. well i found the polaroid a930 9 mega pixel camera for a good price. i bought it at my university center. that's when i should've known i was being ripped off. well, first of all, sure it will record audio, but guess what? IT HAS NO SPEAKERS TO PLAY IT BACK. NO WHERE IS THIS MENTIONED. IT IS NOT EVEN MENTIONED IN THE INSTRUCTION MANUAL THAT CAME WITH THE CAMERA. I HAD TO GO TO WWW.POLAROID.COM AND DOWNLOAD THE EXTENDED PDF MANUAL. then, in such small print u need eagle eyes, it says under the portion on page 22 that talks about audio, in print that to most would be unreadable, that it only plays back sound on ur computer. i was told at the store that i would need an sd card to carry more than 3 pictures. so i bought it, put it in recorded videos and then opened the file on the computer to watch the video. i did this as soon as i got home from classes. well, when it plays back THERE IS A HORRENDOUS VERY LOUD SCREECHING NOISE THE ENTIRE VIDEO. EVERY VIDEO I HAVE TAKEN. IF I TURNED A VIDEO IN LIKE THIS I WOULD FAIL THE ASSIGNMENT. i then just took out the sd card so i wouldnt accidently take it back and get ripped off again. i called the university center, i told them i just bought it today for a journalism class and all my videos are accompanied by loud screeching sounds. he said to bring it back in and if they determine something is wrong with it they'll give me a refund. i said, "well, would u consider that having a screeching noise on every video is defective? if i turn anything in with that i will make an F, so will that be considered a defect?" and he said it would, but i KNOW they will try to get out of it. it is obvious that when u try to use an sd. the port must be very corrupted in the camera because ive done it with and without the sd card, and every video taken with the sd card in is accompanied by what sounds like a kindergarten band follwing me.
i need to be able to take more than 3 minutes TOTAL of video, and i need to be able to take more than 10 pictures total. right now i could fit about 30 seconds worth of video and about a dozen pictures. it is unacceptable to keep this camera. IF THEY ARE UNABLE TO HAVE A PORT THAT WILL READ FROM AN SD CARD, THEN THEY DON'T NEED TO PUT AN OPTION TO EXPAND THE MEMORY BY BUYING AN SD CARD.
i will not accept ANYTHING but a FULL refund. i told my husband last week that i need to buy a camera with a high number mega pixel, because i dont want to buy a camera, just so i can go out and have to buy another camera, and I AM NOT GOING TO. THEY WILL TAKE IT BACK. IT IS A DEFECT, AND JUST SENDING IT BACK TO THE MANUFACTURER AND WAITING TWO MONTHS IS UNACCEPTABLE BECAUSE I WILL ALREADY NOT BE ABLE TO DO HALF THE REQUIRED WORK FOR THE CLASS, AND, THEREFORE, I WILL FAIL

I purchased a Polaroid 32" Widescreen LCD TV/DVD combo in March of 08. I was watching television and my screen went blank, no power at all. After getting the runaround by Polaroid I was finally told that the company had been sold and to call the next day, which I did only to get the recording telling me that although I had not entered a product, that the product that I entered no longer had tech support and to go to the website. I did that and the website read to call the number that had told me to go to the website. Total runaround. I sent several e-mails asking for information on repairs. I did not receive a reply.

I would not recommend or buy any type of Polaroid product ever again.

Polaroid knowing sell's their product's with a WARRANTY. And extended WARRANTIE'S. That they knowing DO NOT HONOR. Everyone who contact's Polaroid with a problem of a product under warranty is told the very same thing. To mail in and or fax a copy of the reciept of the product at need's repaired. And ALL PERSON'S are then told that they POLAROID can not plainly read the reciept. Which is BULL SHIT. When In fact Polaroid is pocketing SCAMMING money on Warrantie's and extended warrantie's . Very Well Knowingly.

The following are emails that have been sent in attempt to be reimbursed for a defective dvd player. Polaroid originally said they would replace the defective unit we sent them but now we have not heard any type of response from them. Now we are trying to contact them by phone & email and every attempt has been unsuccessful. Every 800 number we call, their response is we don't handle that unit & model#. Well who does????? I originally talked to someone & they had me ship the unit to Camarillo, CA. But now all the sudden noeone can help me. INSANE! Read on...It Only Gets Better...WORSE!

We were instructed via customer service agent at Polaroid to send our defective unit to the following address:
Polaroid Consumer Returns

Dock Door #7

4030 Zia Pescador

Camarillo, CA 93012

TKT# 20090227-322418


We have been given many different phone numbers and email addresses in order to contact someone that could possibly help us with this but it has not brought about any solution. Will you please email or call us 409-751-6557 with the number to the above listed address so we may talk directly to them. Thank you for your help in this matter.


--- On Fri, 5/8/09, wrote:
Subject: Fw: Re: Fw: RE 20090420-345179
To: [email protected]
Date: Friday, May 8, 2009, 9:47 AM


To who it may concern,

Please review the below emails & the many attempts to follow up on a defective dvd player that we sent back that was covered under warranty. We have followed the instructions given to us concerning our defective dvd player that was covered under warranty and have not been successful in getting this matter resolved. We have been very unhappy with the customer service that we have received & would just like to have our monery reimbursed at this time. I look forward to speaking with someone to resolve this matter. I have been told to send emails to this and other addresses. I can only hope that someone would take care of this matter after seeing the lack of customer service.

--- On Fri, 5/8/09, [email protected] <[email protected]> wrote:

From: [email protected] <[email protected]>
Subject: Re: Fw: RE 20090420-345179
Date: Friday, May 8, 2009, 1:36 AM


We believe you are talking to the wrong party. You received the package from Polaroid Camarillo service center, not our Irvine Service Center. Please verify the address of the sender. If Camarillo service center shipped you this package, please contact Polaroid service at [email protected] and specify the model # of your product with them.

Customer Service


----- Original Message -----
To: [email protected]
Subject: Fw: RE 20090420-345179
Date: Sun, 3 May 2009 20:58:20 -0700 (PDT)

To Whom It May Concern:

We were told by a customer service agent (Joe) at Polaroid that once we emailed this we would have a reply regarding a solution within 24-48 hours. So far, we have received no reply from you. We look forward to hearing from you and appreciate your assistance in this matter.

--- On Mon, 4/27/09, wrote:
Subject: Fw: RE 20090420-345179
To: [email protected]
Date: Monday, April 27, 2009, 12:30 PM


--- On Mon, 4/27/09, wrote:
Subject: Fw: RE 20090420-345179
To: [email protected]
Date: Monday, April 27, 2009, 12:09 PM


--- On Sun, 4/26/09, wrote:
Subject: RE 20090420-345179
To: [email protected]
Date: Sunday, April 26, 2009, 11:15 PM


To whom it may concern,

About 4-6 weeks ago I sent in a non-working portable DVD Player that we had purchased and only had the opportunity to use, or should I say try to use about two times because the volume didn't work properly. I called Polaroid and they told us to send it in since it was still under warranty & they would replace it with a new unit. Last Thursday my wife received a box from Polaroid that was partially opened and very, very poorly packaged and shipped. It was quite literally tossed into the box without any type of protective packaging. I'm surprised that all of the components were still in the box by the time it made it to our house. I was surprised that something didn't fall out or was stolen because of how poorly it was shipped. As if the shipping wasn't bad enough...this unit wasn't even the same model that we originally purchased...not to mention we could tell that it had been used before. It was sent with no packing protection, no instructions and it had scratches on the unit. So, in short we purchased a unit that we've never really been able to use & then we are sent a used, scratched up unit that was just thrown in a box. It doesn't work either.

I called Polaroid and spoke to Joe (he told us he couldn't give his last name due to company policy) and told them about this incident and he told us to take pictures and email this information. I do not expect to keep this unit, nor do I expect to receive a refurbished unit. Originally, we purchased a product that we were eagerly looking forward to using on road trips but unfortunately something was defective about the sound. I expect to receive a new unit to replace it or be reimbursed for our original purchase & time spent on this. I am sure that Polaroid is a company that stands by their product and look forward to receiving a new unit in replacement of the defective one or a reimbursement for the original purchase. I look forward to your response in resolving this matter.

Thank you,