I ordered the "free" trial offer of Pom Clear under the guise of "just pay for $4.95 for shipping" and, so far, I've been charged for $39.95 plus the 4.95, and also been charged for Acai Pure, which I didn't even order, another $39.95, plus $4.95 for shipping. I cannot get through to the company AT ALL, to get these charges reversed.

I have sent messages using their own message area 2 x telling them to cancel and not send anymore. I was charged 2 x in November and did not receive any item and after I sent 2nd message in December I got a pacakage which I refused delivery via us mail. I have trie to contact on phone but keep getting message that a 73 minute wait (or64, 72, etc) and I tried to wait that long but had to give up due to other commitments. I have asked Credit card company to refuse to pay but now they are trying to get out of it also. Company is a fraud and rip off.

Don't know how they acquired my debit card no. must have intercepted
through another on-line purchase. Received unwanted merchandise via
mail. Returned merchandise and was charged twice w/o receiving anything. When I called they were rude and told me I have to pay for
purchases no matter what. They say they have no record of returned
merchandise(yeah right)! I have never dealt with such out and out thieves. What Co. doesn't have a return policy with a refund. How dare they question and doubt unauthorized access to my bank account. Who the hell are these people and why hasn't the authorities been notified.
Since when is it alright to access someone's bank account no questions asked? I have made a complaint through BBB of Arziona and my bank is
investigating the unauthoried charges. If there is any way of sending
info to Citibank re: this Co's fraudulent past I would appreciate it in
order to strengthen my case.

I canceled minutes after ordering and my account was still charged $4.95, I thought it would be credited back once it was noticed, but almost a month later my account was debited $39.95, I called to complain and it was told that all she could refund to me would be $20.00, which was short 19.95. My account was debited again for $44.90, I called once more and, I was told to write return to sender on the package and the initials nu so it would come to her. I was later credited 33.95, I responded and let them know this was not accepable but have not received a response nor can I reach anyone on the phone, I am still short $35.85 and want my money back. Please don't fall for this scheme, do not order any products from this company no matter how appealing it may seem.

YOU CANNOT GET THROUGH TO A HUMAN BEING ON THEIR CUSTOMER SERVICE LINE TO ACTUALLY CANCEL SUBSCRIPTION. IT IS LIKE A 55 MINUTE HOLD TIME...RIDICULOUS!