I ordered the trial and like most tried to cancell but was informed a shipment was already in route and card was billed, and to go to support@colonmed700 to return product and be able to recieve refund, well i didn't recieve 2 bottles i received 6 called again and was told to go to support@colonex700 which is the same as before. I don't think the product works like they say and would like a full refund and not have to deal with this thru computers. have not even opened packages just want to return. without the headaches. answer the phones in person and take care of this