The last few times I have ordered items from one of my suppliers . Your 2nd day is not a two day but a 4 day delivery.
To watch my items sit for over two days is not correct and it will make me go to UPS as they are still resonably responsive unlike your current performance. I have used FEDEX for years and in the last year you have gone downhill in a big way. POOR PERFORMACE is not waht 2nd day is all about.
Not very happy with you POOR PERFORMACE !!!