when i went to this Popeyes l;ast Saturday night i was of coarse waiting for my chicken. like i usually havwe to do. i saw one of the managers screaming at a employee cursing at him and calling him out of his name. i thought thta this was very uncalled for. i also had a problem with the flys flying aroun the chicken and employees not wazshing their hands. this popeyes is very dirty no one ever cleans the tables in the dinning area. i suggest you dont even go to this popeyes. there are cleaner popeyes in the area. like the one on rt.17 north in paramus that popeyes is eccelent.

I use to work there and i seen it with my own eye the manger have female all behide the corner and doing his paperwork. I all so saw this same manger selling weed from out the jod also out his car! There are time when i be put on drive thru the manger come and take a credit card and void them out. Now i see what everything goes on even when my draw come up short and he tell me don't worry about and i don't even steal! this is a problem that this manger is still working there and when he do work he spend half of the day outside on his phone. If nothing is done i will be taken this higher then what it is! the manger name is zarryle brown!

August 21, 2008 at 4:45 pm stopped in the crosby store on state hwy 2100, walked in and one man was seated in a booth with cell phone in use. He got up and walked behind the counter, said one minute, walked to cooking area continueing to use cell, came up front asked for my order which I gave him. removed cell and dialed a number and began talking, told me the amount of my order and I gave him my debit card which he swiped, returned card and slowly putting my two meals together, stopping work often while talking on cell. A woman employe came in while order was still in the making, time about 4:55. He bagged my order, then asked for my card again saying it did not swipe. At this time I told him if I were his boss that I would fire him now, he said with a smirk that he was the boss and co-owner. I then told him that he was stupid, that I was a customer who was paying his salery, rent on his business and again told him he was stupid, he said nothing and I walked out. I have lived in Crosby 8 years and have traded with this store since I or it has been here. We like your food very much but the help has been very bad before such as young man working the counter sitting with two or three of his friends at a table and waiting until I was standing at the counter a short time before waiting on me, and all the time kept talking to his friends as they helped themselves to cups and had a soda.

But today was all uncalled for by this co-owner.
If I return to the store and he is present, I will leave.

Thanks for taking my mail.
William Nicely

I went to my local Popeyes and ordered dinner for my husband and myself. The advertisement showed each meal on a plate containing 3 chicken strips, onion rings, biscuit and 1 side. I assumed that this was a meal. I asked if a drink came with the meal and was told no. When I opened my food it was boxed. It contained 3 cold, dried strips, a biscuit and the side. I paid full price for a half priced meal. I'm very very disappointed in Popeyes. I usually get good service from this restaurant but this experience sours the taste in my mouth for Popeyes Chicken. We missed dinner last night and we were very disappointed. I think that I am due a refund, however I work and cannot go back and forth for what I already know would be an argument.

1. No one available at the cash counter to take customer orders.

2. After a wait of 5 minutes, finally i place order with cashier "RAHIM", who when i inquire about sandwiches, laughs and mentions in a very ridiculing manner in front of other customers also waiting to be served, that they have all types of sandwiches, incl, fish, chicken and even whole goat!

3. When i object to his behavior, he laughs and winks to his colleagues behind the counter and in the kitchen. I then asked for the manager, whose name was "HAMZA" and register a complaint about this flippant and insulting behavior. I did not see any willingness to address this issue or to reprimand this cashier and when i asked for a popeyes office number to register my complaint i was not provided one.

4. I have the next day complained to their website tel no. 1-877-767-3937 and recorded my complaint with "LAILIN", the customer service agent.

5. Since i did not hear from them, i called again on June 6th and again on 19th June, but got the same replies... 'we are very sorry, but we will forward the report again and you will hear from us soon'.

6. As for the tel. contact or email of any senior people, i drew a blank. They didn't want to provide any.
MY CONCLUSION. DO NOT VISIT ANY POPEYES CHICKEN BRANCHES IN CANADA AS THEY OVERPLAY THEIR HALAL ANGLE TO ACT ARROGANT AND BE RUDE TO CUSTOMERS.!

In the past too, i have had issues with them not giving the right order or being sly and giving more wings or drumsticks instead of thighs and breasts, being very slow or giving stupid replies to questions. As far as I am concerned, I will not be visiting them anymore and will recommend the same to all my friends/acquaintances.