I ordered a 5 pc. chicken dinner special for $7 and was surprised to find it included 2 wings. Fairly chintzy of them. I don't care for wings, so when I immediately asked for any other pieces instead of wings I was told "they can't do that". I'm thinking that Popeyes isn't too interested in happy customers, so, I'm not going to bother with them again.

On December 27, 2009 I visited the Popeyes restaurant (drivethru) in Riverdale Georgia Highway 85. First, the service at the drive thru was poor because of the quality of the intercom so I had to repeat my order to a very rude staff member at the other end. Her attitude was one of someone wasting her time. When I finally got to the window to pay and was handed my drinks the lady handing me my drinks said to me, " I know you not snatching from me!" I expressed that it was very rude and unprofessional of her to say such a thing to a paying customer even though it is some what difficult at time to maneuver oneself at a drive thru when the windo is so far away. When I asked for a manager and told her the incident she was unresponsive and did not take care of the situation all she said was, "ok, well you have a nice day anyway". They are the rudest unprofessional people I have ever encountered and will never go back there again. I will tell all of my friends about my experience.

I stopped at the drive thru after work at 8:10pm and there was a very long line waiting. The line barely moved for 20 min. At least 4 cars left the line, probably tired of waiting. When i finally got up to the speaker to order, i ordered two 3pc dinners. The girl who waited on me was not very friendly and told me there were no biscuits. I asked her if they were substituting anything and she rudely said "no". I decided to order anyway. For the sides i asked for cajun fries, they were out of them also! I finished my order and continued to wait at least another 15 min! So after a 13 hr day at work, and wanting a Popeyes chicken dinner, waiting at least a half hour in the drive thru line, no biscuits OR cajun fries, I gave up and left the line. I decided to go to Wendy's instead - I pulled in line, ordered, and had my food in about a 5 min waiting period! The staff even smiled and said "Have a good night!!" That's how a fast food drive thru is supposed to be...
The restaurant is open until 11:00pm, at 8:00pm, they should NOT be out of biscuits and cajun fries! And a Friday night no less! I will make sure I don't stop at this particular Popeyes again, and will tell my friends about this so they won't end up going thru the same thing.