Portfolio Recovery Associates

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Category: Business & Finances

Contact Information
120 corporate boulevard, norfolk va 32502, United States

Phone number: 18007721413
portfoliorecovery.com

Portfolio Recovery Associates Reviews

Armando March 9, 2010
Poor service
It is time for action against companies ripping off (actually it is “stealing” from) the public with the courts, politicians & attorneys all working/conspiring (The BBB of Florida says this is an A+ Company) together to perpetuate this crime. We would like to know why politicians support and encourage the predatory business practices of "sacred cow" business entities and allow them to skirt/twist the law, or use the law to steal from the public? This is no big secret, this is common knowledge, it is completely inexcusable and borders on complicity.

Portfolio Recovery Associates, LLC is in operation, and is by their own admission, operating in all 50 states. This interstate (criminal) activity should be looked at under RICO, and the perpetrators be prosecuted to the fullest extent. But realistically this "sacred cow" will continue to steal and defraud, with the help of the courts, politicians, & attorneys. The courts, attorneys & politicians have one set of laws for the general public, and another for “sacred cow” businesses.

The following is a good start on where Attorney General’s of the states & Federal Prosecutors need to start with this company. If this is not done, this company and others will continue to break the law with impunity and immunity.

"We take action in those cases that appear to pose the greatest amount of harm to the consumers of the state of Washington." Ferazza, Michelle (ATG)

The typical political response from the Washington State Attorney General office. The business is doing wrong, we will ask the company if they are doing wrong, and when they respond, we will take it as coming from the bible. Does the Attorney General do this with all the criminals? How stupid do you thinkthe public is?

Its nice to know a double standard exists here. Ya’ll know this company is breaking the law, yet you don't care, refuse to do your job, and even assist this company.

By your actions, we know who butters your bread.

You don't like this email tough! Do something about these criminals. Is the AG afraid of criminals with millions, and their morally inept attorneys. Click the link, google this company and see what they are really up to. But your afraid to act against these criminals.

“Must apologize, lost it writing to these political people, “If Mr. has a more specific complaint -- i.e., ” Christopher D. Welch Senior Investigator Consumer Protection Division Office of the Attorney General. Seems they all hold the same opinion, “this is not our problem”. We are wondering what is “more specific”?
Plathamb February 10, 2010
scam collections letter
Received today a letter addressed to my spouse offering payment options on a debt that was ostensibly owed to Capital One Bank. The main problem with the collections activity is that my spouse has NEVER had an account of any kind with this bank or its predecessors. Indeed, he hasn't had a bank account in any bank for almost 5 years and has had no credit cards or other credit accounts in at least 12 years, a product of having been burned by his ex-wife when she cleaned out their joint account and ran up debts on their credit cards prior to kicking him out (he settled those debts years ago). This is the second time he has been targeted by a scam of this nature. Luckily, the phone is in my name so they don't call, but we're sending out a cease-and-desist letter and will be contacting the Atty General of Maine if they don't.
Life is hard enough... January 30, 2010
Constant Calling
They started calling today (Saturday Jan 30 2010) at 7am. I'm already a well trained call screener and let it go. No message was left. The number rang 5 more times before noon. Unusual for the even the most aggressive solicitor. Went online to reverse lookup the number and it led to this site. THANK YOU ALL.
The reverse lookup site:
http://www.callwiki.com/phones/view/801-902-2429
had interesting comments including this:

This is NOT - Discover Card, it is a COLLECTION AGENCY that Discover Card has given your name and all the numbers you gave them when you applied for a Discover Card. The company is actually Portfolio Recovery Associates out of Norfolk, VA with a 'spoof' call center in Kearns, UT (typical numbers are 801.902.2976 and 801.902.2429). Best Bet - file a formal complaint against this VERY abusive organization with The US Justice Department, Attention Steven Curran, Deputy Chief, 950 Pennsylvania Avenue, NW, CRIMINAL DIVISION, PHB Division, Washington, DC 20503.

FILE A COMPLAINT PEOPLE !!
Caller ID: Kearnes, UT
Caller Company: Not Discover, Really Portfolio Recovery Assoc
Caller Type: Collection Agency
judy7774444555511 January 22, 2010
debt
I received a bill in the mail for the amount of $3369.66 that my daughter owes.She is only 3 years old.So how in the hell??? So, I called them and they said they did'nt care how old she was...they wanted there money. LOL >>This is a rip off ---SCAM--- I told the lady...I will soon contact a lawyer about this issue.
Brad Ashforth22222 November 28, 2009
multliple calls when advised not to call
I have been receiving calls from collection agencies at all hours of the day for almost two months. I have repeatedly told them not to call and that I am not the person they are looking for and that they do not live here. I have repeatedly told them I'd sue if they called again .. and they would REFUSE to tell me who they were or how to contact them. At approx 9am 11/28/09 PST I received another call, this time I said I was the person they were looking for ... solely for the purpose to find out who they were. I found out they were Portfolio Recovery Associates. At first the man calling appeared professional, but when I asked how I could call him back he refused to give me his phone number. I then advised him of my real identity and WHY I did it. He became angry and accused me of lyning and I became angry back at him and explained WHY I had to lie. I told him that I hoped it had been recorded because again I am telling them not to call and if they do I will sue them and subpoena the tape.
WilmaWood November 5, 2009
Fraudulent Debt Collection
Portfolio Recovery Associates contacted me in 2007 to collect a debt for a utility bill I don't owe (from apparent ID theft). The bill is from 2006 at an address I moved from back in 2004. In other words, I was not there to run up the utilities. I have been at my current residence since 2004.

I cooperated initially, thinking this would be easily cleared up--the landlord confirms we left in 2004, the deed for our house closed in 2004 and is available at the courthouse. We provided copies, and all documentation they asked for. In retrospect, my faith that a collection agency would be willing to clear up a mistake was pretty naive, but I'd never had any dealings with collection agencies before.

As it turns out, they have screamed at me, called me names, called me a deadbeat--all this is against state law: West Virginia Fair Debt Collection Practices Act § 46A-2-125, Oppression and abuse.They even told me to pay the money even though it is not my debt because it will be the only way they will leave me alone. I don't know if this is strictly against the law or not, but it probably made me madder than anything else they have done. Pay money I don't owe?!! I am far more likely to sprout wings and poo on their heads.

They have threatened to garnish my wages (I don't get wages, so this would indeed be a trick.) Also, that threat is against state law, as well: West Virginia Fair Debt Collection Practices Act § 46A-2-124.

In addition, they frequently refuse to identify themselves when they call--this is also against state law: West Virginia Fair Debt Collection Practices Act § 46A-2-127, Fraudulent, deceptive or misleading representations. They call, but won't state where they're calling from--they only give a name and number, but not a business. They insist, "It's personal!" The number, naturally, Googles as Portfolio Recovery Associates.

They have also threatened to come to my house and take things. They have threatened to sue me. And so on. Keep in mind, that all this would be very, very illegal even if I actually owed the money, which I DO NOT.

I had an attorney write a cease communication letter to them in January 2008, and they STILL continue to contact me, against state law. After that, they did stop calling until October 2009--I thought it was over-- but for some unknown reason have begun again. I have not spoken with them for this go around: they have instructions to contact my attorney, and they can do that. I don't need to be abused again.

Currently I have complaints pending at the VA BBB and with the WV state Attorney General. (I am in WV, and they are in VA.) Our attorney General in WV doesn't seem to have patience for this sort of thing, so I have hopes that this will finally be resolved for me. If this is happening to you, please contact your state Attorney General's office. It was hard to get anyone else to listen.

Ironically, their motto is "Giving debt collection a good name."

Portfolio Recovery Associates operates illegally, and they can't be forced to stop if your attorney general doesn't get reports from abused people like you. Even if you do actually owe the money they are trying to collect, there are laws they have to follow, and this outfit does NOT follow them.

Find your state's Fair Collection Statutes here:

http://www.attorneysforconsumers.com/state-debt-collection-laws.html

Call your state AG!!!
Paulo Guerreiro September 15, 2009
calls
Portfolio Recovery Associates has called our home several times in recent months as early as 5:00 AM in the morning, the latest called being on September 11, 2009 at 5:33 A.M. in the morning. If these harrassing calls do not stop, we will be forced to turn them over to the proper authorities to file a complaint.
Gail Cameron July 31, 2009
Statute of Limitations has run out in Texas
This was a credit card from my husband from 7 years ago when he was laid off and we could not pay the bill. The bill has quadrupled in what they say we owe them now since the original payment default. They are rude, and will not let me speak when they call my home. I have tried to tell them that my husband is out of the country and we are separated and I can't get a divorce because he is out of the country. They keep harrassing me and my name was never on the card nor did I ever charge anything on this credit card. I didn't even know he had this credit card during our marriage.
What can I do to stop this harrassment. As I said it was 7 years ago that he defaulted on this card. Thanks for any help anyone can give me.
Lucy June 14, 2009
Scam and cheating
I received a notice in the mail from PRA stating that I have a balance of over $11, 000. This was what the judge charged off on a bankruptcy back in 1995. I plan to go after this company legally if they make one little mark on my credit report. This is not legal! First of all it was charged off 14 years ago and secondly the statute of limitations has surely run out a long time ago. There are absolutely no judgments against me. I plan to contact my state attorney general about this matter and I also plan to contact all the local news, television and newspaper.
Inna June 13, 2009
Terrible company
I contacted Portfolio after harassing me at work a month or so ago. i sent a Cease and Desist letter. Today i get another call at work from them. Had there not been customers in the office, i would have let them have it but in a very low voice told them again to never call me at work. As soon as I was able I filed a written complaint with the FTC. I am fighting back. I am so tired of dishonesty and people trying to rip me off. In the last year I have had my credit limits lowered to my balance and interest raised. My credit score has dropped because of this.

I have worked so hard to build my credit up and now it is being destroyed by a bunch of selfish, greedy crooks. This company is calling me on an account that is at least 12 years old and is not on my credit reports so they must have really hunted for this one and if i felt like looking it up, I believe it was paid years ago. i have had it. Something has to be done with these illegal actions.

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