Portfolio Recovery
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Category: Business & Finances
Contact Information United States
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Portfolio Recovery Reviews
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Spit Annoyed
May 12, 2010
Poor Customer Service
I have been getting phones calls from an unknown number for three months and they would leave a message on the answering machine that it is Portfolio Recovery and they are attempting to collect a debt. My husband decided to answer the phone last night for the woman to ask for me by my maiden name. When he explained that I no longer go by that name she stated that she is collecting a debt on behalf of Bayfront Medical Center.
When I picked up the phone they gave me the statement that they are attempting to collect a debt and any information obtained would be for that sole purpose. Then she just started rambling about the bill and how much it was and that I must not have had insurance and that I need to pay my bills. This debt dates back to 1999...my shock when I asked why have I not been contacted in over 10 years. That is when she started yelling at me saying that a letter was sent to my mom's house in Florida last month, April 2010. I again asked why it has taken so long for them to contact me about the debt, at that time the immature and rude young lady told me to SHUT UP that SHE was talking (the caps are her screaming at me over the phone). Then she told me that I knew about the debt because I called them in 2007 to which I stated if I had known about this debt do you think I would have picked up the phone when I saw your number? She then starting screaming at me again about how I did call them and that is why they sent the letter to my mother's house. I explained if I called in 2007 why did you just now send a letter to my mom's house in 2010. At that point she was still yelling at me so I hung up the phone.
Bottom line, if it is a debt that owe then I need to pay it. But what I don't appreciate is the fact that they have employees screaming at me over the phone when I am just trying to understand why it has taken them so long to find me to mail me a letter. Why if you are collecting a debt you are not the least little bit friendly over the phone? Mom always said you catch more bees with honey then with shit.
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bostoman
April 13, 2010
constant calls
They continue to call about a debt (2) that I have no clue about .I've asked them not to call and told them I do not owe them a thing but the continue anyway. They say it is a debt from when I was in Cal. I havent been there for 12 years. Its there a time line or Statue of Limitations they have to follow?
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Dave Langford
March 18, 2010
Harassment
Harassing phone calls all hours from 7am till 11pm M-Sunday. Automated answer with Hold times of 20 minutes.Never anyone there just automated operator telling you to call back .
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mocharemy
February 14, 2010
scam
I checked my credit report to find PRA listed with a bill of 18, 538.00, I called them and explained I have no knowledge of this account, they stated I lived in the Bronx and this was my property. I asked for proof of this account they directed me to FTC to dispute this claim because they already sent forms to me 3 times, I told them where did you send these forms because I never received anything... well to make a long story short I'm stll trying to get to the bottom of this. Any suggestions as how to resolve this???
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JEWEL20
December 7, 2009
credit card debt collection
Got a call tonight from Portfolio Recovery saying that I owed 2K on a credit card that is closed and paid off from like 6 years ago! I just bought a house and I have great credit but this guy tried to say I still owed on this card...what a scam! I saw something on nightline or 20 20 about these scam set ups...they try and get you to wire money somewhere. Anyways I hung up on his ass and told him to have a nice day.
BEWARE OF THESE CON ARTISTS!
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stoptheharrassment
November 10, 2009
Harrassing Phone Calls about a debt over 10 yrs old
The calls from this company started out as an automated message to call this number which they gave very fast during the message. My husband called the number wanting to know what it was about. Almost a year goes by and they start calling again, this time a real person. About 2 weeks ago I got a phone call and didn't realize I owed this debt still and told them that the statute of limitations in Oklahoma is 5 yrs but they said I still have to pay it. I told them I couldn't because I was unemployed. We get a phone call last night from them and the woman was telling me I HAD to pay it. I told her the same thing as I told the other person that I was unemployed. Then she starts asking if my husband was employed. I couldn't get it into her head that I could not pay it no matter what. My husband then got on the phone and asked her what this was about. She proceeded to tell my husband that I owed this from the late 1990's and that between 1998 and 2000 I had put him on this account. Well, for one thing, I did not know my husband until mid 2000 and did no such thing as to put him on this account (it was for phone service). How could I have? Also, she said that when he called last year he said he would pay the bill. I know my husband and I KNOW he did not say any such thing. My husband asked her for written proof of all this and she just said it was in the system.
This company is lying about activity on this account big time.
We are going to contact the BBB and the local DA to see what can be done.
The woman said they will keep calling us (basically stating they're going to harrass us) until the bill is paid.
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Challengeme
August 18, 2009
Harassment late at night
I get a phone call on my CELL phone just a couple of minutes ago, on my cellphone, and it is 10:27 pm at night here. I answer it, and this woman begins asking for me, and I ask her where she is calling from. She told me the company name, and I ask her, do you know where I live? She said "yes, you live in _____". I wanted to be sure, since I HAD moved a couple of years ago, and maybe there was something that I forgot and left behind to pay. But yes, she had my right state, and yes, it was wayyyy past the legal time to call. I informed her of the time where I was, and that I KNEW the credit laws concerning times to call, and she began to tell me of how "well, it's not my fault, this is just an automated system and it told me to call you..." I reminded her that HER system told her to call me PAST the legal time, which was harassment, and said, "now where were you calling from?"... she told me Porfolio Recovery and I told her "Thank you very much, that is all I need" and hung up. Nope, I didn't even wait to find out WHY she called. Frankly, anybody that calls me at that time of night won't get any kind of "nice" conv:ersation from me because that is just plain harassment. Right now, I don't care if she was calling about a $10 doctor's bill, LET it go on my credit file, I don't care, because I refuse to be harassed. I have children. I have a husband that has to be up very very early for work. Companies that resort to harassment will NOT intimidate me. LET them put whatever they want on my credit file... given the way the economy is, mine probably won't look any worse than anybody elses out there. It definately hasn't stopped my buying a new car recently... So lady who calls me at 10:27 pm...BITE ME...
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crissy
March 27, 2009
Not my debt
I reccently recieved my credit report and noticed that a collection agency by the name of portfolio recovery had a debt that I owned for $390.00. The debt was orginally from my electric company and was opened on Oct. 2008 and closed Dec. 20o8. The only time I opened an account with Direct energy was in Feb.2008. I called my electric company and asked about this account that was opened under my name in Oct. 2008 they said their was no other account under my name except for the one that I opened in Feb. 2008. I have no idea what is going on and how they got this debt on my credit report. Really mad.
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slotz10
January 21, 2009
Rip Off/Fraud
Portfolio Recovery has been harassing me for over 2 years. They are trying to collect on a debt that is over 25 years old. This debt is not even mine!!
It is my ex-husbands and he listed it in HIS bankruptcy.
I even sent the bastards a copy of the bankruptcy.
Now, they are starting to harass me again. I got so darn mad, this is not even my debt, and it is over 25 years old. God himself doesn't even owe it.
I am going thru chemo and do not need all this crap. I am hoping everyone getting harassed by this company will e-mail me at:
[email protected] and let's get a legal suit against them. WE CAN WIN!!
Relax, they can't harm us, BUT, we can harm them.
Log all your calls, matter of fact, You can record them without them knowing, check out Virginia's laws on that.
good luck, lets win, cabbie from indiana
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November 24, 2007
Calling wrong person!
I just moved and have a new number. Apparently Portfolio Recovery (collections agency) is looking for someone with the same first initial and last name. Every night about the same time, after I have retired, they call. It is an automated message and says if I'm not "Chad" to disregard. It wakes me up and I get up for work at 2:00 A.M. so I go to bed very early. I have not been able to find the right person to make this stop. It is even on the weekends! Apparently some brilliant person thinks there is only one C. Wilson in Scottsdale, Arizona and it MUST be Chad. I cannot disconnect my phone as I have elderly parents that may call. My number is also unlisted. As with most collection agencies, it doesn't matter if it is a mistake, they will drive you absolutely NUTS! What do I have to do, pay off Chad's debts to be free of them? Move? Change my name?
Sleepless in Scottsdale.
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