I am Mohd Shaukath, one of the Airtel Postpaid customers using 98660 14800, which was disconnected as I have not paid the bill Rs. 2355/- before disconnection according to the SMS that I received on May 8, 2009, which I noticed on July 28, 2009, as I was hospitalized in the end of July 2009 in Care Hospital, Nampally, for replacement of Mitral Valve of my heart and presently taking rest, going to join my duties from September 1, 2009 onwards. Meanwhile, one of the Airtel executives called me up and told me to pay at least Rs. 2000/- to get the number reactivated, which I paid on July 30, 2009 with receipt number 104-10839661 and cust a/c number 104-100679143, but they have not reactivated my number.

Being a service related employee, I have given my number to so many customers and if that number does not work, my personal reputation as well as my company's reputation will come down.

I requested them number of times through calling them and sending them mails to ([email protected]) asking them to look into the matter, react positively and reactivate my above stated number as soon as possible so that I can continue my normal lifestyle by being in contact with my customers.
Whatever the balance amount is there that I will pay once the number gets activated.

So far, no response from that end...

[email protected]
Hyd

I am geeting the bill for the GPRS which 499 plus other charges even after contacting the personnel personnaly. The referrence # is 15033281. I have not received any resolution even after contacting the airtel twice.