I ordered 4 posters from postersnow.com on july 10, 2009 at a price of $16.00 total for all 4 posters. this came out of my debit card on july 11, 2009. On july 12, 2009 an additional $39.80 was taken out twice for a total of $79.00 When I called customer service, the lady who happened to be the owner told me the charges were a computer generated charge for additional posters they were sending me, even though I never authorized the purchase or selected any of the posters. I was told that it was non refundable, that I could be issued a credit for the amount for future orders of which I do not want. I could not get any information from her pertaining to her company. she was very obnoxious of the fact that I had lost $79.00 and dismissed it as a mere computer generated glich. please post this information and advise me of what can be done to help rewcover some or all of my money.