|
von123
December 3, 2010
unaouthorised debits from account
unathourised deduction of money from my account
|
|
|
Alone0
November 16, 2009
Scam and rip off
Ordered a 15 day free trial at the end of the trial accept or not. The product did not arrive until day 21 or so. $79.00 was taken out of my account on day 16. numerous attempt to contact by phone and email only get run around.
|
|
|
Digrace
November 13, 2009
Rip off
I ordered a FREE 30 day trial sample of colon cleanse in which I was to only pay $4.95 for shipping and handling. I few weeks later I received an email saying that my bank account was charged $79.95 for the product. It said that I needed to return the unused portion to get a refund within 15 days of receiving the product otherwise I would be charged for the product. It was billed under the name POWER-CLEANSE. I tried replying to the email they sent me but the email was refused. I tried calling the number I had on the email correspondence and first talked to an automated person then I was put on hold and noone ever picked up the phone. I could not get an address as to where I could return the product. The box has no address or phone number on it or any information as to where or how to return the product. The following month I was charged again.
|
|
|
ClapCalp
November 12, 2009
Scam and theft
I ordered a free trial online for this product. Consequently, I was charged every two weeks, and once two days in a row, $100 each time for additional bottles. I have been charged a total of $400 for a product that I have been desperately trying to cancel. They have not charged me in about a month. However I now have a new charge showing up on my Visa from Pure-G-Health 204-480-07 for $98. I received 4 bottles of Power Cleanse, however I shipped them all back to the address that they provided me via email. I have copies of all of these emails. They stated that they would be issuing a full refund, and I have been emailing back and forth for a month now and nothing has been refunded. I am a student and I need this money back. I did not authorize this!
|
|
|
October 30, 2009
Theft-Misleading Website-No refund
I ordered a trial size of Power cleanse and Read the website carefully. It states you will receive a FREE
bottle of Power cleanse for $5.95 shipping if after 15 days you don't like it email us and send it back You
will not be charged anything. I ordered 9-8-2009 and NEVER received the product I called the customer
service number and Tried to Cancel-But they said it has been shipped -The same day Golden Health charged
my account $79.95 for a Full bottle of power cleanse Which I had not received. On 9-28-2009 I got a email
saying that Since I did not send an email to them canceling the order I was charged for the bottle. I got the
Bottle on 9-25-2009 FROM UTAH! However YOU have to send the bottle back TO CHINA but they won't
send you and address for the company. I called every week to the 3rd party customer service to ask for
the address and tell my story to a new person every week. I have received email from the 3rd party customer
service telling me that they did close my account as I asked and they have escalated I request for a refund
and an email with an address BUT that is all they can Do. Until today when they said What we can do is give
You HALF the amount of money $40.00 because it will cost you that much to send it to China- If you can get $40 why Not $ 80? DO NOT BUY ANYTHING FROM PERFECT HEALTH/GOLDEN HEALTH THIS IS A TOTAL SCAM!!! AND I HAVE THE EMAIL TO PROVE IT.
|
|
|
Elena 123
September 16, 2009
i did not order
I did not place this order for the power clenser and they charged my credit card, They sent to me without my consent, i would like to send it back and i would like my money back
|
|
|
vanessa hird
August 2, 2009
rip off
i am in the same situation, this company has now taken 150 dollars from me account, i am based in the uk and have informed by bank of this and they have advised me that they are contacting this company about me getting my money back, however in the meantime i am having 85 dollars taken from my accoung every month asthey say i entered into a subscription which cant be cancelled.i have only every receieved the product once and i have emailed them over 20 times asking for details of where i send this back but they just keep ignorning me.can anyone help as i am getting seriously stressed out by this.
|
|
|
SugarFantasyprincess49
July 31, 2009
Ripped off as well
I too took advantage of the $5.95 trial for the power cleanse. and now have a $79.95 bill as well as 2 $85.90 to try to get back!!! The website above is what was on the receipt they sent with first order if anyone can trace this to the company please let me know. I want to block any further payments being made to them as well as try to get my money back!! When I looked up the Name of company everything was in Chinese so was unable to locate it. The rest of the info on the paperwork that came from my first pkg is...Company...Lixueshuang
hexiqu hongqilu 68hao
Tian jin China
Original Office DKH
WElite213-95
Acai Berry
GIFT
(personal items of no commercial value)
If anyone can figure out what all this info means and if it will help pass it on as well as myself...thanks so much!
|
|
|
beachvan
July 23, 2009
Fraud
These people are a complete rip off. They have Oprah and Dr. Oz all over their web site. It is a scam. They charged my account $79 plus...when I contact them they told me that this was the terms and conditions (which are not even on the order page). They would cancel my order for future shipments and offered me two options, return the used product and pay shipping to are you ready CHINA for $40.00 ( i payed $6.00 for the inbound shipment (LOL) or keep it and they would charge my account 50%...GIve me a break people. The funny thing is that I never even opened the frigin bottle. I am working with my bank to clean this mess up. I will never order anything like this again. I have learned my lesson.
|
|
|
Lindsey09
July 14, 2009
Rip off!!
I can't believe this happened to all of you, too! This is ridiculous. They charged my bank account two times now (plus other additional international fees of $3 each) so altogether over $170 of something I never authorized! This is not fair...I don't know about you all, but I can't afford to have money taken out like this. I barely make paycheck to paycheck as it is! We have to stop this...how can people take advantage of people like this? I had the same experiences, except i never received any emails in the beginning at all- so I had no contact information until I saw the charges on my account. At that point I continued to call the numbers (different numbers listed under different names on my bank account) by the way... and received no response at all. I cancelled my debit card and am working with the bank now to try to get my money back. Good luck to everyone and we need to figure out how to stop this!
|
