This company power colon cleanse( which is part of acai berry) is taking unauthorised payments from my account. Have sent back the product to farend services. TRYING TO CANCEL THE PRODUCT IS A NIGHTMARE. They have no correct phone number, e- mail address or postage address. i got billed before the trial was finished and sent back the product well inside the 30 days. Is there anyone that can help. Is there any department in des moines usa dealing with this company. please help.

I ordered the power colon cleanse as a TRIAL OFFER for 4.95 s&h. It was a thirty day bottle issued absolutely free with just the s&h of 4.95. Before I even received the product my credit card was charged for 79.95...the amount the bottle would cost if I were doing their program. I simply ordered the product when a pop-up occurred on my screen. They advertised as absolutely free. No where did I find information indicating that I would be charged monthly for this product. I have no email address and no phone number to go on. I ordered the FREE TRIAL on Dec. 23, 2009 and received it on Jan 5, 2010. My credit card was already charged on Jan. 5, 2010 for 79.95.

This is truly a fraudulent act. I am sending the product back (unopened) and asking my credit card company to help me with this.

I also have been ripped off by the Power Colon Cleanse company. They took 6.01 the day after the order was placed then 86.15, 8 days later from my account for a product I didnt even receive until 14 days after I placed the order. Which was refused at delivery and sent back. Now they say that it was not returned correctly which was two months ago, and that I should try to get it back from the post office then they will let me no how to return it correctly, knowing that there is no way for me to get it back now and so they have a excuse not to refund me. So I had to close my account and get a new card so they could not get anymore money from me. I have been trying for months to get a refund and if you can get a hold of someone which I have found only thru email, they come up with all kinds of excuses not to refund your money. I finally went to the BBB site on line and looked up the company which the www.freepowercleanse.com distributor is according to them locate in Scottsdale, AZ and there has only been one complaint about them at the BBB. Maybe if we all file a complaint with them we will see an outcome for our benifit or at least shut them down from ripping off anymore innocent people of there hard earned money.

My husband clicked on this so called free trial and willingly gave his credit card details over to pay the p&p. Two months later we have noticed his card has been charged $79.95. we couldn't understand it, but after further investigation realised that he had unknowingly entered into some kind of subscription with this company. we have e-mailed them, but was sent back, as could not be delivered to the address on their web site. I have called them twice. First spoke to woman (shaika) who said that she had cancelled the account and we would receive a confirmation e-mail within 24 - 48 hours. Secondly, after not receiving e-mail - i spoke to another woman (Lougee) who said it is 24 - 48 working hours ( absolute crap!!!) I said i wanted sorted out straight away and only takes two seconds to send an e-mail! She said it would have to go to their "cancellation department" which would take 3-4 working days??!! She then told me i would need my order ID number if i was to call them back again. After being put on hold twice for 5 mins at a time, she then told me she could not find the numbers!! I said Shaika had told me it was cancelled and she said thats why she couldn't find the numbers!!! This is a complete nightmare. Our credit card company said they can do nothing, because he willingly signed up for this! Once (if) we get our e-mail, we are going to have to close down our account, so they can't take anymore money! Surely there are laws against this kind of thing?!

I ordered the free trial and paid the $5.95 for shipping and realized an additional charge of $79.95 was charged to my account. I went online to get the contact info and called the toll-free number and the phone never made a connection to communicate with anyone. I immediately called my bank to block any further charges to my card. After receiving my package from China and the only understandable writing was my address, a few numbers, and China, it became apparent that I was scammed and they had no intention for me to return this product.