worst retailer ever ... do not use .. waited over a month .
scheduled delivery never came ... boss literally cussed me out and called me a lowlife...
ZERO STARS~~~~ DID NOT NEVER RECIEVED TV OR REFUND ...
straight up thieves. cant even believe the horrible rude service tried to be patient ...
its not worth it with these folks... no savings is worth working with these people.
they are rude and hateful.

Placed an online order for a television. Completed check-out. Next day, I got a call trying to sell me add-on services and uneeded extra equipment. OK - this can be put down to (perhaps overly) aggressive business practices. However, when I turned down all the extras, they suddenly came up with a $45 "mandatory shipping insurance charge" that wasn't mentioned anywhere on their site or during the checkout process. Can there be any doubt that this business is crooked? I'm now in the process of trying to cancel the order.

BEWARE OF THIS VENDOR. THEY ARE NOT TRUSTWORTHY.

In early March 2010 I placed an order for a Mitsubishi HD3800 Home Theater Projector with PowersellerNYC online. A few days later I received a phone call early on a Saturday morning (which I thought odd). I was told that they had received my order and it would be shipped within a few days. I was asked if I was interested in purchasing a replacement lamp, which, if ordered with the projector order, was available at a special promotional price. I told him I did not need a replacement lamp, because I was going to file for the FREE Replacement Lamp Rebate that was currently offered by Mitsubishi.

The projector arrived, but the serialized barcode sticker which is needed to file for the rebate had been removed. A "fragile" sticker was placed over the damage caused when the serialized barcode sticker was removed. When I called PowersellerNYC, I was told that my purchase was not eligible for the Free Lamp Rebate through Mitsubishi, because I had not paid full MSRP. They said that the rebate form is not shown on their website, because they are not an "authorized dealer".

According to PowersellerNYC customer service rep David, the replacement lamp is valued at $300. I found other websites that advertise the rebate, and have the form on their site, that sell the same projector for only $40.00 more than I paid from PowersellerNYC.

PowersellerNYC was not willing to resolve this issue, and either provide the Free Lamp, or return the serialized barcode to me (it's rightful owner), so I could file for the Free Lamp Rebate. I filed a dispute with my credit card.

An interesting fact, that may or may not be related, is that the same credit card was fraudulently used to purchase over $300 in DisneyWorld tickets online just 1 month later (April 2010). I believe these incidents are connected because I have only used that card twice in the past year and a half. The PowersellerNYC purchase was the last one made before the fraudulent DisneyWorld charge.

RIP OFF - RIP OFF. They tell you one thing & do another. Their communication is terrible. They do not email or call you back. I bought a $3800 TV and the price for warranty & mount were not disclosed so I was over charged by $700 for these items. It was to be free shipping & I was charged $147 for insurance. I was told on the phone by David that I would also get 10% discount which I did not. THIS PLACE USES THE BATE & SWITCH. Buyer BEWARE.

PowersellerNYC is a big RIP OFF. Did I mention PowersellerNYC is a rip off?

BUYER BEWARE!! The standard shipping can take up to a month! You have to pay more to have the within a decent time frame. TV arrived damaged and the company did everything to avoid dealing with it.

They ignored it until I filed a claim with my credit card. The tried to intimidate me, they cursed at me. They are only nice until they have your money.

Ultimately, Amex honored the claim. This company is only nice until they have the order. once they've got your money they will tell you to screw off and leave them alone. Buyer beware.