These guys have a predatory business model. They invest in advertising and website to keep steady stream of new customers. When their reputation gets around they move to another area. I worked for these "technicians" for less than a week before we parted ways. I have to look at myself in the mirror, I don't know how they can. Like any trade, garage door service has some tricks and specialty tools. They can make your garage door work well because they know the tricks of the trade but then comes the lying and selling and outright fraud, especially towards senior citizens. After learning how to service and install garage doors my first day, the second through forth day was spent training me about how the business really works. There are no set prices. Technicians earn no wage. It is all commission. So they break stuff and lie to you about safety in order scare you into paying for overpriced parts. the springs can be overtightened to damage the torsion bar, rollers can be pulled out of alignment, normal drum wear is presented as a serious safety issue. They have no choice. If their call average is less than $500, they're not making any money and their boss won't keep 'em around for long. Nothing to do with quality work or customer satisfaction.