This was the worst buying experience I have ever had...long story short, anytime I was late on my payments, they were right there to get the vehicle. However, when I was on time or early, nobody would be available to take my payment over the phone. Ginny is a horrible person, and I don't see how she sleeps at night. Especially with that bad make-up and over hairsprayed hair. How professional is it to have your tattoo's in plain sight and clevage out for the world to see? When she came to repo my SUV the first time, she brought along her teenage daughter who also "works" for Premier. This little girl got an attitude with me and then got in the SUV and drove off. I did not even know what to say to her without getting seriously frustrated. I hope that people are smarter than I was and will read these complaints/reviews before purchasing from them!!!

I have been leasing to own a 2000 Mazda MPV for 10 months. I intended on paying the vehicle off in February 2009. I fell behind on my bills due to an unexpected incident, and my last car payment became 6 days overdue. On Nov 26. 2008, my boyfriend woke me up at 3:30 am informing me that someone was in my car. I went outside and the guy said he was from Premier and was there to repo my van. Without any questions I gave him the keys because I intended on recovering the vehicle before the week was out, no matter what the costs. Now that I think about it, they ended up leaving one of the vehicles they were driving in front of my home for two days. I guess because someone had to drive my car back to the dealership; now that I think about it, wouldn't they have come prepared to repossess the vehicle if that is in fact what they were there for? That's hardly professional. Anyways...when I went to recover the vehicle, I was first given two different prices, and when I still was willing to pay, was informed that I was ineligible to recover the vehicle because the GPS system had been tampered with. I am the only person who drives the vehicle, and they are the only people who have serviced the vehicle since I've had it. Therefore, if the GPS device was tampered with they did it. I didn't even know where the device was on the vehicle, let alone how to block its activity. I just want to pay off my van...how can this happen? Its a month before Christmas for crying out loud!!! What has this world come to? Who can be trusted? SOMEONE PLEASE HELP ME!!! ANY SUGGESTIONS WOULD BE GREATLY APPRECIATED!!! I can be contacted at [email protected].