on behalf of Jeanette Maloka ID 59100704... ACC SP 603423 My mothers sister, she noticed a debt order of R99, 99 on her bank statement and enquired at ABSA what is it for and she was advised its for the company mentioned above she called them and they told her that its for a SOS Product policy that she took out in July 2008. She does not have any contract with them and has never received any correspondence regarding the policy since July 2008. Jeanette has been going up and down trying to find their offices with no luck because she wanted to tell her story face to face as she is not fluent in English and her airtime runs off before she can express herself. She recalls someone calling her about an insurance but said she does not want it because she is not working. to her surprise she found out in January about this policy and has since requested for it to be closed. Please assist because she is an old woman who is frustrated and does not know who to turn to. She would like to be refunded for all the debit orders they have took off her bank account including the transaction fee.