Premier Timeshare Solutions
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Category: Business & Finances
Contact Information
United States
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Premier Timeshare Solutions Reviews
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Rani H.
February 3, 2010
misrepresentation/fraud
I was contacted by phone by a David N. that told me not to list my timeshare with any other company that it had already been sold. Of course I was thrilled becuase I have had it listed for a long time. Well then he goes on to tell me that he needed $1388.54 to do a title and deed search and that by law they had to do a search so I agreed and he said I would receive a package via Fed-Ex with the contract and that they already had a buyer that had put down 20% and were getting their finances in order. I received the contract and there was no mention of the sale of the timeshare, but I guess (gullably) thought this was to to do the title and deed search so I signed it this was on the 29th of October 2009. He also told me when they received the signed contract back and got the title and deed search done that I would receive a check for the asking price for the timeshare of $16, 895.00 plus the $1, 388.54 in 6 weeks from the date they got back the contract.
Then almost 2 1/2 weeks later he called me back and told me that Wyndham and RCI (which has a class action suit against them) were merging and that the buyer of my timeshare were getting 6 extra weeks because of the merger at a rental price of $1, 800.00 per week and I would receive the money for that at closing but, they needed an additional $2, 874.00 to do the paperwork. I was definately getting a little suspicious now but, I would get that money back plus the first fee, the asking price, the second fee and the rental monies when that got that contract back. I knew I should have listened to my gut but, I was very determined to sell this property so when I got the contract I signed it and sent it back. In total he told me I would be receiving a check sometime around the middle of December for $27, 695.00 plus the total of the fees that I paid up front that would come to a grand total of $31, 957.54. This was done on November 19th 2009.
I have never heard from them again! I tried numerous times to call and would get no answer. I kept calling until the operator came on the phone and told me that number had been disconnected and now I am out $4, 262.54. I have made a complaint with the BBB (which I found out on their website that this company also went under the name of Meridian, so steer clear of them), I have also sent complaints to the State Attorneys Office in Florida, I also contacted ARDA and let them know what is going on too. The BBB website also said that Premier Timeshare Solutions was currently in litigation right now. If that is for the recouping of money for their lying and scaming of the people they robbed then "PLEASE" tell me how I can get in on that because I would love to get my money back and see the "SCUM" who ran this so called business in prison for a long time. It is a disgrace what they are doing to people especially in these economic times. I KNOW THINGS ARE HARD BUT, GUESS WHAT THEY ARE HARD FOR ALL OF US AND THEY SHOULDN'T BE ABLE TO GET AWAY WITH THIS!!! If you can help in any wayplease contact me because I could definately use the help.
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A G H
January 15, 2010
failure to send contract for sale of property
I have paid them money for the sale of my timeshare and they have not sent the contract for the sale that was promised to me at the end of December. Help!!!
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Barbara / James Lathrop
January 15, 2010
Failure to sell timeshare when fees were paid and no action
In 2008 approximately May we received a phone call to sell our timeshare in Kissimee Fl. From Premier Timeshare Solutions Phone # 561-65e -4280 toll free 877-470-4779. Agent Kenny Williams from Premier said that he had a buyer for our time share.(That wais the only time we spoke to Kenny Williams). All the imformation that he was suppling to us seemed ligitament. We even contacted the website to see if the company exists and all the phone numbers were active. We submitted a application to sell and sent our fee of $1398.00 to do the necessary paperwork to sell our unit. Title search, etc.
My husband and I kept in contact for a few months to check on status of the sell, Premier continued to tell us that the buyer had sent in his 20% down payment, and were waiting for financing to complete the process, and then the finance company required another 10% down from the buyer, which Premier said to give them 2 weeks wait for the title search to be completed. They continued to tell us to give them 2 weeks to complete the sale and then after a 3mth period. The buyer did not send the extra 10% down. Premier said to wait another 2 weeks to follow up. At the end of that 2 weeks I called and Premier said the "buyer dropped off the face of the earth". Premier said they had another buyer and they were cash customers, and it would take only a couple of weeks to complete, and the funds would be dispersed. Waiting another 2 weeks and nothing (surprise). I continues to call everyday and no one would answer the phones. I call today and find out that the phones have been disconnected (NO SURPRISE). We moved from Nevada to Colorado we lost our home in Nevada and the money we were going to receive for the sale was to pay our bills.
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blonde cubby
December 26, 2009
failure to return upfront money
I was called in Feb., '09, inquiring about selling my timeshare, located in Las Vegas, Nevada, and promised to sell the timeshare within 120 days. It's now Dec., '09, and nothing has happened. I was led along about a buyer being ready and given a number of stories over the course of 25+ calls; I was finally informed the buyer had backed out so I sent a registered letter to Premier demanding my money be credited to my credit card or check sent. That was the first part of this December and I have yet to hear anything. I have since found a number of other people in similar situations. I'm trying to spread the word, put pressure on the company and try to warn others before they too fall for the scam.
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I DuPont
December 21, 2009
Unable to get monies back
I received a call from Ryan Kelly an employee of Premier Timeshare Solutions on July 7, 2009 asking me if I was interested in selling my timeshare in Branson, Mo. Naturally, I was. I then told him I was not going to pay up front to sell it. He then told me he had a buyer from Ontario, Canada by the name of Konecke. That they were very anxious to buy the timeshare and also wanted the weeks of unused timeshare. He determined that the purchase price would start at $22, 600 plus $1, 388.54 for the vacation week that had accrued.
He informed me that the sale was imment and that he would mail me the contract overnight, I was to sign it and fax it to them immediately in order that the sale could be completed as quickly as possible.
I signed the contract, faxed to them and they got the money per my credit card.
Mr. Kelly gave me two phone numbers and encouraged me to call if I had concerns. On Sept 3, 2009 I called the numbers. The first number was no longer taking calls. The second number transferred me to another number and then I was told by the system that it was full. I did finally get through on the first number and was requested to leave a message. Which I did. I tried again several times with the same results.
I sent Premier and my credit card company a letter on September 8, 2009 requesting a full refund of charges due because of failure to be able to contact the company. I to this date have not received a response from Premier.
On September 16, 2009 I received a letter from the credit card company stating they would investigate the inquiry. On September 18, 2009 Bank of America (credit card) wanted a letter detailing the dispute, dates involved, copies of the contract and charge statement.
On October 1, 2009 I sent a letter to my credit card bank and was requested to send a letter explaining the circumstance. On October 7, 2009 the credit card company my charge account was credited with $1, 946.54 and was informed that the dispute was considered resolved. On Nov 23, 2009 the credit card company placed the charge back on my account stating there was nothing they could do unless Premier okayed the refund.
However on Nov. 5, 2009 a representative from Premier named Doug called me again with the same sales pitch. I told him they already received monies from me. He told me they had refunded my fees and when I told him no and that I wasn't positive that they had refunded the monies, he hung up on me.
I have tried even as recently as today to call the company and get no response and no return calls.
Thank you for any assistance
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JohnDoe092856
December 3, 2009
NEW SCAM
Premier Timeshare Solutions has been taken over by a new company the full name my wife didn't get but she thinks they told her it was Commerical Property Partners or something. The finance manager told her that Premier was taken over by this company and that we needed to pay an additional fee to have the sale completed. We then started doing our research on this company that we had paid back in April and found astonishing new on them...
Premier Timeshare Solutions – An Inside Look, Beware!
Written by: Traver
Timeshare Rentals wants to keep readers up to date on the latest news in the timeshare industry which includes timeshare scams and how other companies try to implement these scams to separate timeshare owners from their money. Recently we found a report out of West Palm Beach by Shannon Cake of Contact 5, a local television station in the area. I would encourage you to read the entire article entitled, “Contact 5 Investigates: Premier Timeshare Solutions”. This story was written/filmed using an employee of the company as an inside informant, giving the reader a glimpse into the inner operations of a company trying to perform a timeshare scam.
Basically the company operates by contacting timeshare owners claiming they have found a buyer for their property, all the owner needs to do is pay an upfront fee and the sale will be completed over the next 30-45 days and the fee will be returned to the owner when the transaction is complete. To further cement the owner’s belief that the timeshare transaction will go through the sales man states the buyer has already deposited 20% of the total amount into an escrow account. According the informant Premier Timeshare purchases lists containing timeshare owner information which is used to contact the owner and make the company seem legit. The actual revenue figures these types of companies can generate are astonishing, according the informant “The company itself is doing a million dollars every week-and-a-half, anywhere from 40 to 50 thousand on the day shift they did 60 thousand on the night shift that I’ve seen.” This equates to literally hundreds of people being scammed every week, not to mention the informant told Contact 5 there never was a buyer interested in the property it was all a fabrication of the truth. Perhaps the most disturbing quote from the interview with the inside informant was regarding the managements’ view about the company practices:
“Buyers don’t exist, there is no buyer, ” said the tipster. “We were told this during the pitch, we’re never going to sell this unit, we’re never going to list these units, these people are going to give you their money, the next person that calls they’re going to give them their money and they’re never going to get their money back. If they’re stupid enough to give it we’re going to take it, and you know why we’re going to sleep good at night is because we’re making a whole lot of money.”
“They told us what we’re doing, we’re never going to sell these timeshares, they will never sell, ” added the tipster. “We don’t have buyers for these timeshares, but we say whatever we’ve got to say to get the credit card out of their pocket and if any of us have consciences we should stay home and not come back to work the next day.”
Regular readers of our blog have been informed of these types of scams for quite some time and know exactly what to look for and how keep themselves from being defrauded, however it appears this is still a major problem in the timeshare industry and does not show signs of slowing anytime soon. If you have been contacted by this company or another company with similar promises we recommend ceasing all communication with the company. If you have been defrauded or even contacted by a company like this we would encourage you to post the information here so no one else is victimized.
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Anne Merson
November 30, 2009
Theft/Scam
A representative from this company called and said he had a buyer and that he needed $1388 up front to do a title search. I foolishly gave him my credit card number and he charged me. Three days later, I received a bogus contract in the mail which I did NOT sign. Instead I sent it back saying I wished to cancel the contract. I also called daily to try to speak to a rep. I got the answer machine every day and it always said that the voicemail box was full. A few days later another rep from this company called and pitched the exact same scan not realizing that we'd already been called. I asked to speak to his supervisor and when he came on the line, I gave him a piece of my mind about what he does for a living. I told him very firmly that I was canceling the contract and expected my money returned. At that point he started saying I was probably some fat old lady sitting around at home because I don't have a job and that must be why I so desperately need my money back. At that point I hung up on him. I would really like to get my money back or at least find a way to press charges.
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Peggy Rutan
November 28, 2009
scam us out of money
called 9-24-09 said they had a buyer right now for our timeshare and if we would send them $1867.54 for title search and other paper work we would get that back plus our money for the timeshare in 30 days. that came and went and called in Oct 09 and they gave us another date to expect a check that came and went we are now sure we have been scamed and want our money back as we put it on our credit card and are paying interest on it. They are very hard to get on the phone and when they anwser the phone they don't say Premier timeshare Solutions its Hello or something corp.that doesn't sound right to me either. Something needs to be done so the ones they have scamed can get there money back and noone else will be scamed by them. Can you help me and the others they have scamed out of there hard earned money. Be ever so thankful: [email protected] |
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PEEVDBYONDWRDS
November 3, 2009
How to get your money back
How to get your money back ...BE RELENTLESS...I too was out of $1388.54. After 4 mths. of unkept promises from this company I finally requested my money back on August 31st only for them to tell me it was not possible. I was heated, I immediately called the BBB in Florida (772) 337-2083. I was then directed to call the Florida Attorney General office, which directed meto the Florida Dept. of Agricaulture and Consumer Services 1-800-HELP-FLAor www.800helpfla.com. It was here that I filed a formal complaint. This complaint was handled by the Bureau of Mediation and Enforcement, was assigned a case number and a case manager. I had to call a few times to get my case number and to find out who the case manager was. I also called the Federal trade Commission and filed a complaint 1-877-FTC-HELP. Within 30 days, I received a letter from the Florida dept. of mediation stating that a resolution had been reached. Premier timeshare signed by Jose Goyos agreed to refund $1388.54 to my credit card. I checked with my credit card company and the refund was there as of 9/28/09. It was time consuming, but in the end, I won. I recommend that everyone who has been "got" by this company do the same.
Make sure that you have all your notes, with specific dates of when you spoke with a representative, (names are helpful) what information you received etc. Everytime I spoke with someone I documented it, so when I had to complete my complaint form I was able to be very thorough. Just a point of information to share for the future. The state of Florida passed a law in July 09 that timeshare, marketing or advertising company can NOT accept payment for service up front. They can only receive payment after the service has been rendered. So if you get any more calls from businesses operating in Florida asking for money up front...BEWARE..ITS A SCAM!
Section 721.20(6), Florida Statutes, prohibits the collection of any advance fee for the listing of any timeshare estate or timeshare license, and requires that any seller of a timeshare plan be a licensed real estate broker, broker associate or sales associate as defined in Section 475.01, Florida Statutes.
I wish you all the best on reclaiming what was STOLEN from you.
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Susan And Leonard Atherton
October 21, 2009
fraud
We signed on with Premier timeshare solutions in June 2009. We set them over $2000 and were promised that a family buyer was already to purchase our timeshare in Oyster Bay, St Martaan. We sent them the many of the necessary papers and retained the original papers. There was a buyer on July 8 but the financials and title had to be checked first. Then there was a buyer on Sept 8 but they were waiting for his finaces to be completed. Please call back Oct. 8. In the meantime it was impossible to get anyone on the phone. I was able to talk to someone after I left a message suggesting that I was ready to contact the police. "Please be patient while the buyer comes up with the other 10%". I did speak to a secretary who then told me that the buyer was unable to find the other 10% so that sale would not work. there has been no other contact since then.
I have been reading the complaints online about this fraud and the their stories seem to mirror ours. What can be done? Any group action possible? I am going to email scake @wptv.com to see if the station would look into it. Maybe we should all contact this TV station email. According to the telephone directory the address is 2000 Palm Beach Lakes Blvd. West Palm Beach FL
It seems that the more time the seller is involved with this fraudulant company, the less contact there is?
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