Premier Timeshare Solutions

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Category: Business & Finances

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United States

Premier Timeshare Solutions Reviews

The Wiz October 17, 2009
Fraud: bait and switch
In desperate times people do desperate things, like believing someone has a buyer for your timeshare that you have on the market for sale. The promises and guarantees sound great, too good to be true, but dang, they sure sound honest.

Then comes the Advanced Fee, which is usually followed by the hardcore truth that you've been scammed.

The Premier Timeshare Solutions scam is an Advance Fee Fraud, and it falls under the 'bait and switch' category. It runs like this:

"Hello, My name is Roger and I have a party that wants to buy your timeshare. They have put earnest money down, which you will receive should they back out of the deal, $3000. All we need from you to proceed with this sale is a deposit of $1400 to cover the initial title search fees and processing. You will have your money in 30-45 days, a whopping $15, 580, plus $3500 for your two current unused weeks. This is a solid deal. We HAVE a buyer for your property. We advertise mostly in the UK, where the dollar is so weak people here are buying up American timeshares. Yours is one we have ready for sale."

Of course the salesman sounds very honest, says all the right things, knows everything about your timeshare unit: where, what, annual or odd of even year.

The rub comes after you pay the deposit and you receive the sales contract the salesman/woman said they would send. But . . . it is not a sales contract, it is an Advertisement contract. You have the seven days to back out, which is almost gone, yet you call and complain, "This isn't what you said you'd send" Hence the bait, "Sales contract" and then the switch "Advertisement" contract. The salesman placates you with, "Oh, that just give us your permission to represent you and get things rolling."

You bite your lip, you hope the story is true, "I will get paid. I will get paid, " you say as you toss and turn at night during worried sleep. You just put your life on the line, borrowed the money from the wrong people, and have to wait.

You call your "Roger" for some assurance all is well. He was so personable, he'll set you at rest. Dang, he never answers. No one ever answers that can help you. Most of the time the "Mail box is full." If you leave a message, no one ever returns the call as the message says they will. You sit, you wait, and wait and wait, until finally . . . it strikes you: Premier Timeshare Solutions is a working, USA based, Advanced Fee Fraud.

This business practice is as criminal as any Nigerian 419 Fraud that we all receive in our emails. Now, it is understandable that we can't go to Nigeria to thwart the ongoing success of the silly 419-fraud scams. But here in the USA, we have powers, right? Law enforcement is our friend.

And the credit card company you paid the deposit with is your friend and protects you from such fraud, right?

Stay tuned, I'm taking this investigation a step further, all the way to hands-on with the scam-perpetrators, the law and the courts.

I'm thinking class action law suit against PTS, so if you want in, let me know. Maybe we can get the law to freeze the accounts and get some money back, and the perps toss in the pokie.

The bottom line at this moment is: They took my money, switched the bait of a sale of my timeshare to the fraud of listing it for sale. That's just wrong. With this sort of business coming to us out of the blue, who needs politicians?

This is all to say, Pay no attention to Premier Timeshare Solutions are they are running a criminally based business out of the UK and targeting US timeshare owners with their fraudulent practice.
J Gogins October 16, 2009
Failure to issue refund
I recieved a call from a lady named Jennifer about the sale of my timeshare located at Myrtle Beach, SC. She left the message on my voice mail along with her number, which I called but had to leave my contact info whereupon I was contacted by a gentleman by the name of Jared Scott. He told me that he had a buyer for my property and asked me if I would accept an offer of $36, 000 and I told him I would. He also said that I needed to send him $1, 388.84 to get the process started and that a contract would be sent to me. I was to sign that contract and return it back to him. He also said that I had to use the company's attorneys for the title work. He further stated that I would be recieving my money back at closing along with a check for $36, 000.

I asked him if he had an actual buyer and was assured me that he indeed had a buyer. I asked Mr. Scott if Premier Timeshare Solutions was a timeshare for sale or rent company and if it was I wasn't interested in listing my timeshare with the company since it was listed with another company already. Mr. Scott said that the company wasn't a advertising timeshare company. A couple weeks later I contacted him and gave him my credit card info. On Oct. 6, 2009 I recieved the contract via Fed Ex. When I opened the envelope I discovered that Mr. Scott had lied and that the contract indeed was a contract in which they would list my property for sale.

Since that time I've tried repeatedly to contact the company for a refund and as of yet haven't been successful. Most of the time I've only gotten their voice mail. I leave a message and noone ever returns my call. On the few occasions that I've spoken with customer service I was told that someone would be calling me about my refund, but to this date I haven't heard from anyone concerning my refund. The 2 calls I've gotten since my promised refund was from a gentleman named Steve reminding me that I needed to send the signed contract back, (left message on my voicemail) and from another gentleman named Nathan Christian who I did talk to informing me that my property was sold and that I needed to get the signed contract back to the company before they could proceed. I told him of the difficulty I had experienced contacting them and he said that he'd take care of it. Gave me his supposedly direct line, but when I called it the next day, surprise, surprise I got his voicemail and that's all I've gotten. Never signed and returned the contract. Only want my money back.
garytnelson1 October 16, 2009
Unauthorized charge
We received a packet from this company via Fed Ex. It contained an explanation of their services and two "Owner Information Forms" which we were to complete and return to them. They also charged one of our credit cards for approximately $1800. We never gave them our credit card information, so of course, we never authorized Premier Timeshare Solutions to charge us. We did not request the service and do not intend to deal with this company, which is just another scam being conducted out of Florida. We also intend to file a complaint against them with the state of Florida. Stay as far away from this company as you can.
rkumpf October 9, 2009
Will not return phone calls
After receiving the paper work on the contracts in the mail, I had questions about the agreement. I placed several calls to their Customer service line, and did not recieve any call backs. I believe that this company is either a scam, or at best has very poor customer service. Thank goodness I tried to get customer service before I signed this agreement. I would not recomend Premier Timeshare Solutions if you are looking for good customer
service. I also emailed them to have them call me back, no return calls. They charged my credit card, I disputed the credit card charges.
Gudrun Gates October 7, 2009
Misrepresentation
I received a phone call from Preier Timeshare Solutions stating they had a buyer for my timeshare. I was thrilled as I have had it listed for a long time. They said the offer was $13, 000 to close on 12-3-09. They then stated they would send out the contract via FedEx and I would receive it in a couple of days. They then proceeded to state they needed my credit card info for the deed and title search fee, but it would not be charged until I sent in the signed contract. (Ishould have known better) They also told me that this fee would be refunded fully at closing.
When I received the contract, it said nothing about a buyer and nothing about refunds. I have since filed a complaint disputing the charge with my credit card company and I have made numerous attempts to contact Premier. I have faxed a cancellation to them and left messages. This is a scam. I wish I would have checked further before falling into their trap. The Better Business bureau gives them an f. I have filed a complaint with them too.
Very unhappy in MInnesota
Timeshare rental scam September 25, 2009
Scam/Fraud
In February of this year, Premier Timeshare Solutions contacted me about selling or renting my timeshare week in Orlando, Florida. I was willing to rent, and was told that I could get $2, 900.00 for the week. I was told that their fee was $588.84, which was put on my credit card, and was sent a contract. I was asked to sign and return as soon as possible because a client was looking to vacation in Florida in April, and the paperwork needed to be processed as soon as possible. Never heard another word from Premier. I have called them several times since then. Always an excuse as to why the "client" in my previous conversation with them "backed out." Mostly, the reason I got was that the prospective renter no longer wanted to go to Florida. (Come on, this is Micky Mouse we're talking about) Anyway, still no rental. I suspected long ago that this was a scam. Tried contacting the BBB in that area, but they never contacted me back. Now, I'm in debt for the $588.84.
travelers2 September 23, 2009
Timeshare Sales
I received a call tonight from Premier Timeshare Solutions asking if I wanted to sell my timeshare. I told him I would be intersted in selling my timeshare, and he pitched the same offer as many others I see on line. He said they would contact me when they had an offer. No upfront fees, but when I pressed him for information about any fees at closing, he told me about the $1, 388.54 fee to do title research, etc. He assured me that I would get this fee back after the timeshare was sold. I checked for complaints about the company and read many that others has posted. Has anyone had a good/bad experience with another timeshare sales company called Premier Market Solutions from Kissimmee, FL? I find very few postings about this company. They charge a sales fee up front, but promise to refund it if the timeshare does not sell within six months.
PopsnCC September 16, 2009
Purchase Offer
Called w/"firm offer to buy my timeshare; buyer 20% non-refundable deposit; needed $1, 300 to cover title search; FL Div of Consumer Protection to call me w/in 1 hr to verify it all. Put $1300 on credit card, and THEN did some research. FL Division of Consumer Protection has 24 complaints from these folks this year alone; confirmed they never do outbound calls. Tried to call Premier back, only got voice mail, with no response. I cancelled the credit card payment. Hours later got call from guy identifying himself as from the FL state cons. protection div. When I called him on it, he said he was from the company's Consumer Protection Division. First offered to give me his name and license, but then said, "Hold just a minute while I take another call. Waited over 10 minutes, and he never came back on. WHAT A SCAM. Do your due diligence first!!!
jacked up September 14, 2009
Fraud
Premier Timeshare Solutions called us to inform us that they had a buyer for our world Mark Time share. That the person had put down 20% of our asking price, which they evidently had researched. They further said that they would have the sale completed in four to six weeks. The price was a little more that I was asking for, but the world mark properties have an excellent reputation. He explained that the process would require some time in titled search, Legal, followed in finance. He asked for the names and amounts I had paid others to sell my time share and stated that seeing the property had been sold that he would send out letters to all other time shares I had listed and I sould have most of that money back before the closing of my timeshare. I made several attempts to find out where our time share was in the process. The #2 terms for their company stated that every offer that was made would be sent to use for our approval or for our rejection. Seeing that they told us our time share was sold, I asked who the person was. They refused to give me any information saying that they could not give me that information. I cited their #2 Term and was told that they didn't have that information and if they did it would be against the law to give us that information. I found out what the law was and called again. I wanted to know what date the sale would be final. I was quoted July 19th. I waited to call again until Monday the 21st. They stated that the person who put the 20% down owned there own business and that the finance depatment needed further information before final sale. They stated that they were given until august 10 to get the information and it would then be another five days before the finance department would be done. I have tried to contact this company many times to get some answers, but I find I have now been put on a do not respond phone list. Our bank card division decided that because they had 120 days total to sell our property that they would not put a judgement against the company. The BBB for Florida lists them as a rating of F and in going through the Attorney Generals Office we have found we were among many with the same complaint. If anyone out there is trying to sell their time share, don't go with anyone that wants money up front. These are all scams, also check with the BBB in that state for their listing and rate.
WillNH September 11, 2009
Scam
We, I should say the Wife, got a call from them in very late July 2009 offering us more for our time share than its worth.

The smooth talking salesperson told the Wife that they'd be sending paperwork up for our signature, but the Wife also gave them our credit card number.

When she showed me the paperwork, I read the terms and told her it was a scam. We got a call following up a couple days later asking to send the paperwork back. The Wife was getting upset because the 'buyer' needed to get a quick paperwork return. I took the paperwork and left it in my car. For about a month.

Shock of shocks, our credit card bill just came in and our card was hit for $2346.54 along with a foreign bank charge of $70.00. We called Visa and had them put a stop on the payment. The next day, we got a call from their sales crew asking for the paperwork because the 'buyer' is still waiting.

Needless to say, they won't be getting their paperwork.

I just put in a call to them telling them that I'd changed my mind and we're cancelling. Cancelling noting really, because they whacked my credit card without my permission.

Wish me luck. So far, Visa has been very helpful, but that foreign bank charge scares the heck out of me.

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