Company advertised a free bottle of their product - the only thing you have to pay for is the shipping. I authorized the shipping charge on their website. When I got my credit card statement a month later it had two charges one for $82.31 (for the initial free trial) and one for $82.31 for the second bottle coming (both showing up under two different company names). I called the company to complain and they said they were a "no return and no refund company". I got the run around and finally had to file a complain with my credit card company and BBB. THIS IS A SCAM in the worse sense! Please tell everyone and anyone to AVOID this company and their products!

I placed an order and then tried to cancel after I realized what I had done. I was supposed to get an email with an order confirmation number which was needed to return product or cancel. Never got an email. Emailed the address given on the website. No response. Tracked down a number some how - got someone with a heavy Indian accent who couldn't tell me anything., The actual company on the box is supposedly in Canada but could not be located. I did send a complaint to the BBB in Canada. So far I only got charged for 1 order (which I didn't receive). Shame on me. I knew better. If I get charged again I will need to cancel my debit card which is a hassle. And now - I've gotten 4 different phone calls at my home from people who are trying to cancel their orders. Somehow my phone number got associated with this. I may have to change my phone number! Now that's a real hassle.

I got scammed into receiving a FREE trial for Acai Berry. I was told I could cancel during the free trial, but when i tried there was no way to do it. The website addresses were BOGUS and the telephone numbers weren't any help. If someone picked up, they immediately hung up on you or had you on hold and no one ever picked up.

CONFIRMATION NUMBER #20090428381747

I had returned your product and I had to go to the postal office and paid to have it returned and I have "proof" of return. Delivery confirmation number: #0308140 000178349293 postal marked return was May 11, 2009 I was billed for $82.31 of which I did NOT order this product and I would like to have this refunded to me by the end of the business day no later than this Wednesday, June 3, 2009 or earlier.
I was told that this would be refunded on the 21st of this month and have yet to recieve. I am EXTREMELY upset. My bank, Wells Fargo, is investigating this matter as there was this transaction that has gone on without my permission nor knowledge. The reference number from them is, #10521091072. I have since then changed my debit card number so that this can not happen again. I need you to honor your promise to have this return this to my account within 10 days from the date you recieved and I returned it on the 11th. I did EVERYTHING your service representatives, Alex, Chris and Nan have told me to do as I have been trying to get this matter resolved. I have tried SO many times after speaking to them and it is so strange that the phone stays busy no matter how long I try to reach you again. You have had PLENTY of time to have recieved and taken care of this matter.
I will continue to email and will not stop until you have returned the monies to my that was promised. This has EXTREMELY upset me and I feel that you will try and do what is right. I thank you that you will correct this as soon as possible. As you can see, I have kept track of names and numbers needed so that you cannot dispute any requests that I have made from you.
All I want is the money that was taken from me, returned after the product was returned back to you and I had to pay for the shipping and handling for even that.
Please take care of this so that I will not have to keep on contacting you. And I will NOT stop...not trying to be rude but I just want done what is right

Wanda Sandiford
[email protected]

As recommended by Oprah and Dr. Oz, I ordered Premium Acai Berry as a free trial - pay $3.95 for shipping. My account was charged $82.31 immediately!! Then, when I called to have the charge reversed, the non-English speaking woman couldn't help me. 866.834.9155 - DON'T FALL FOR THIS!!! IT IS A SCAM!!!