The hair i bought from you got tangled and matted after washing it. You gave me false information about your product.Please refund my money before i proceed legally. You are not picking up my calls too for the past 2 weeks at least speak to me

Im ready to solve this issue. either refund the money i spent or provide me an exchange. I have spent my hard earned money to make the purchase from your company.

I will wait for your reply till this week. if i do not hear from you then i have no other choice than taking it further to legal proceedings.