Premium White
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Category: Lifestyle
Contact Information Des Moines, Iowa, United States
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Premium White Reviews
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heatherbirdlady
January 9, 2010
premium white IS DAZZLE WHITE!
after doing a search on the bbb for premium white, i discovered that it IS dazzle white!!! on their website they are not listed as just think media, but it turns out that this company IS owned by jessie willms, who has scammed millions out of customers. it seems he's getting his aliases mixed up, because there are many compliants on here about getting premium white and ending up with a non disclosed membership into world club fitness, which is also from dazzle white. THERE IS NO MENTION OF WORLD CLUB FITNESS IN PREMIUM WHITE'S TERMS AND CONDITIONS FROM EITHER THIS YRS OR LAST YRS TERMS. THIS CONSTITUTES FRAUD, AND U ARE ENTITLED TO GET UR MONEY BACK!
Go to premium whites website (listed above under website address) and scoll to the bottom. click on terms (also if ur still stuck in memberships with premium whites, you have the right to know that THE TERMS HAVE CHANGED AS OF JAN 1ST. U WILL NOW GET A $126 ANNUAL MEMBERSHIP CHARGE THAT IS NON REFUNDABLE AND ALSO GET CHARGED AN EXTRA $50 A MONTH IF U RECEIVED THE TRAY. EVEN IF YOU HAVE CANCELLED UR MEMBERSHIP, BE SURE TO CHECK UR STATEMENTS. THEY MAY RE ENROLL U WITHOUT AUTHORIZATION UNDER THESE NEW TERMS WHICH WILL COST U DEARLY. also, go to the live chat option under contact us and print out the webchat that you are cancelling ALL memberships, including world club fitness, and remind them that since there is no mention of world club fitness, u are demanding a refund because that constitutes FRAUD. also hand over to the bank the web chat and a print out of the terms and point out no mention of world club fitness. they will do a chargeback)
ALL memberships u are in are really the same company. tell them to cancel world club fitness NOW, and remind them that it is FRAUD to have no mention of world club fitness and that u are handing it all over to the bank. they may change their tune, but hand in the evidence anyhow. they will go under an assumed name and charge u anyhow. DO NOT trust them. they will lie. they claim to be an honest company with clinical trials (i'd also ask for evidence of that too, because dazzle white does NO trials, so thats a lie too). MAKE SURE they havent re enrolled u to get the $126 non refundable charge. and continue to watch ur statements. they will not stop charging ur account until they know ur serious about the chargeback and it starts charging them penalties. also report them to the bbb and ftc. this criminal activity has to stop!!!
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heatherbirdlady
January 9, 2010
charges $125 after 5 days
Premium white pro appears to be a leader ushering in the new way these free trials will operate. According to their own website, the FREE TRIAL will cost you accordingly:
" Membership Fees. Upon registering, providing the requisite Registration Data and ordering the Premium White ™ Products, the credit or debit card that you provided during registration or updated at a later date ("Active Credit Card") will be charged a non-refundable Processing fee of Two Dollars and Ninety-Five Cents ($2.95). As special gift we will send a one (1) month supply of Premium White™ Products directly to your home. Five days after the date you order, you will be charged One Hundred Twenty Six Dollars and Forty-Two cents ($126.42) non-refundable for joining our one year our Member program. As a Member, for the next 12 months you can request a 30 DAY SUPPLY OF Premium White™ at any time and only pay Shipping and handling of Four Dollars and Ninety-Five Cents ($4.95)."
YIKES!!! if u have recently ordered a trial and it's within 5 days, please RUSH to the phone! CANCEL THIS and record the conversation or if u use their contact us link and do a live chat, print it out (if u call make sure to declare the date!) hand over to ur bank immediately! if they charge anyhow u can do a chargeback!!!
AND THAT'S NOT ALL!!! u think, well, ok, they got me for 130 buck, but i can order this at any time and no more additional charges, right? WRONG!!! If u chose an option for the tray (which, who wouldn't need a tray, right?) Here's what will happen next.
"Optional Offers - Premium White Tray™. Accepting this optional offer for Premium White Tray™, while ordering the Premium White™ Product, the credit or debit card that you provided during registration or updated at a later date ("Active Credit Card") will be charged after the thirty five (35) day Trial period is over, your Active Credit Card will be charged the monthly Membership fee of Forty-Eight Dollars and Ninety-Two Cents ($48.92) ("Monthly Fee"). "
YIKES!!! So, YES they do get a high dollar monthly membership ON TOP of that yearly $125 after ur 5 day "trial" (PS- that is 5 days from THE DATE THAT YOU ORDER!!!IT TAKES 7 DAYS TO GET THE PRODUCT, SO U ARE CHARGED BEFORE U EVER EVEN GET IT. CAN I ASK THE OBVIOUS? HOW IS THIS A TRIAL?!?!)
Now, it does say that you have 30 days to return this "tray", so if u got that RUSH to cancel that too!!!
Now, a very confsuing part about this is that THEY ALSO TELL YOU THAT YOU MAY NOT PARTICIPATE IN A CLASS ACTION LAWSUIT, AND IF YOU DO, THEN YOU MUST REMOVE YOURSELF
"To the extent permitted by law, you agree that you will not bring, join or participate in any class action lawsuit as to any claim, dispute or controversy that you may have against Premium White™ and its employees, officers, directors, members, representatives and assigns. You agree to the entry of injunctive relief to stop such a lawsuit or to remove you as a participant in the suit. You agree to pay the attorney’s fees and court costs that Premium White™ incurs in seeking such relief."
NOW WHO ARE THEY TO TELL YOU THAT YOU HAVE NO RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT?? AND THEY ALSO STATE THAT YOU MUST STOP SUCH A LAWSUIT IF YOU KNOW ABOUT IT?!?! WHAT in the world is that crap?! So, by signing up for a trial, you must then become a solider for the premium white army?!?! LOL, this is the most original terms and conditions I have ever read. PLEASE, proceed with CAUTION! Cancel ur memberships asap, record ur conversations, so if they attempt to withdraw money after cancellation, you can do a chargeback!
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BurLa1127
January 8, 2010
Unauthorized charges on my credit card
Free trail offer was cancelled within their required time frame and I have gotten two additional charges on my credit card. I wrote the company and was send an email stating that I would receive a full refund - however instead they charged another debit.
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Nothings for Free
January 7, 2010
Scam
My free trial cost $1.95 for S&H which equalled $12.95 because of intenational shipping to which the order came from Canada. Anyways, I returned the free trial as to not be charged $87 bucks and I immediately cancelled my autoship membership. My credit card was charge $27 in Dec and then again in Jan. The company names to these charges were Elitepack and Fitclubonline I called the original company and told them to refund my money and they refused stating I agreed to their terms & conditions. Okay, my mistake for not reading these so I was going to just eat it. I asked the company to email the terms and conditions I agreed to and there is no mention what-so-ever of either of these memberships. That being said, I disputed the charges with Mastercard and they agreed to chargeback the company(s) and refunded my money. My advice: NEVER ORDER FREEBIES ON-LINE!!!
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"Customer"
January 7, 2010
Scam
"Free trial" cost me more them 100 dollars, as this SCAM company billed me for the product which was never sent to me< they give my credit card to another SCAM company who billed me too. No, after I cancelled my credit card, I can't get my money back from them. Their Fax is not working the number is: 4056216384 I was given an address which is probably fake too: Army Postroad Distribution 3600 Des Monies, Iova 50321.
Any ideas how to get money back?
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etricha
January 6, 2010
Unauthorized charges
SCAM ! SCAM ! SCAM ! I ordered the "free trial offer" and was only supposed to be charged for shipping & handling. Instead I received 2 charges of $87.62 each on my credit card. On top of that, they signed me up with another company (probably related) called "Fit Club On Line" who charged my credit card $24.82. Premium White claimed I signed up for auto ship which I didn't.If you're having trouble getting in touch with them try 866 528 6214 5-8 PM MT . Make sure you cancel the " autoship" which they automatically put you in. I returned the product and am waiting for the credits to my credit card. I also filed a dispute with my credit card company (citi MC) who removed the unauthorized charges pending an investigation. I'm also going to file a complaint with the Better Business Bureau which can be done online.
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Bree72
January 6, 2010
Enrolling automatically on mnthly obligation with out knowing and Not providing refunds.
This company promises you a teeth whitening product at a trial price and then unbeknowst to you the terms and conditions are not clearly listed until after you are past the check out. They autmatically enrol you in a monthly membership at a cost of $75+ usd a month. ON top of that their website advertises for 3rd party websites and if you dont' find the unobsure box to uncheck this 3rd party product you are automtically enrolled in their month subscription (I got hit with World Club Fitness ) at a rate of $24+ USD per month. Neither Premium White nor World Fitness club are easy to get ahold of. Call one number get forwarded to another and so on. Neither will give you a refund so plan on being out about $40 -$115 USD thta is if you manage to catch it in on your first credit card charge. Save yourself the hasstle and dont order...better off to pay the $200+ and go to your dentist and get it done professionally
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Gaudium
January 1, 2010
credit card charges
I ordered a free sample from this company & have never given permission for it to take money from my credit card. As a matter of fact, I cancelled the order straight away after paid the P&P with my credit card. So far the company has taken US$186.30 from my crdit card. I have recieved nothing, see cancellation email below!
Please advise.
Many thanks, Sally
Date/Time: December 08 2009, 22:51:06 Order ID: DZW391488633858
Your PremiumWhite Cancellation Confirmation
Dear XXXX
Thank you for taking the time to try out PremiumWhite. This is an automated message to confirm that you have recently been removed from our preferred customer program; therefore you will no longer be receiveing any more PremiumWhite products or shipments unless a shipment had already been shipped prior to your cancellation.
Please keep this cancellation note for future reference.
Sincerely,
PremiumWhite Cancellation Department
NOTE: This message is fully automated, so please do not reply to this message. If you have any further questions of concerns please contact our customer service department at 888-591-2190
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Ruthann Hunt
December 30, 2009
Cancellation Request
I have been trying to cancel order for Premium White on the web, but I can't get into the website. They continue to send the product monthly and charge my credit card, even though I just ordered a trial size.
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Marque D.
December 30, 2009
Total ripoff
Same deal. my risk free trial arrived AFTER the return date. Cost me 90 bucks. And now World Club is tagging me 25 bucks. Print out the terms and conditions on the P White website. This is criminal. Who do we COntact for a Class action suit?
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