I gave credit card information to trial a tooth whitener. I immediately regretted it and tried to cancel by phone but was told I had to wait to receive it first, send it back and get a refund. It was a "free trial" for 30 days. I sent it back, got confirmation and my charge was cancelled because I also called on the phone to confirm it was cancelled. BUT there was fine print on the web page and apparently I did not UNCHECK a spot in this print that I did not see for "WORLD FITNESS CLUB". They took $24. twice from my credit card before I noticed it. I called and spoke to "customer service" who sent me the copy of the web page I had not "unchecked" properly so I AGREED TO BUYING A SERVICE I HAD NO IDEA ABOUT AT ALL. I cancelled it but could not get a refund because I had not noticed it (buried in fine print) and so they tell me no refund is possible. THIS IS A SCAM. I have the email sent to me with the page but cannot make into a PNG or JPG or GIF file.

I went online to purchase a trial product of teeth whitener. They offered a 1 month trial amount of product for a low shipping price of $2.95. My receipt says exactly this. That my charges totaled $2.95. When I checked my checking account, there was an Authorization for $2.95. I few days later when I looked, there was a charge for $ 126.42. I contacted the company and they said it was a nonrefundable charge for a membership fee that I authorized by filling out my credit card information and accepting the terms and agreement. When I was at that page, there was nothing written about joining via a membership and fee for that membership. When I clicked on the "read terms and agreement" button, no page would come up. I thought it might just be a glitch in their system and clicked to go forward with the $2.95 purchase. I never received a receipt for $126.42 and also was never informed of the charge before the charge was made to my credit card. This sort of operation should be illegal and maybe is and I'm just not aware of the verbage I need to use with them to get them to refund my money. While on the phone with the company, they were rude and actually hung up on me as well. Please advise was to what, if any actions I may take.

Thank you

This company advertises a FREE TRIAL OFFER for the price of the shipping only. When you get on the phone with the sales people they immediately start saying they're also going to sign you up for monthly shipments of the whole "kit", at a ridiculously high rate. When they did this spiel with me, I was VERY clear that I did not want any ongoing anything, no further charges, no joining of anything. They were adamant that this was part of their promotion, and I was clear that I did not want any of that, especially for a product I hadn't even tried yet to see if it worked at all. When they persisted, I said that we could end this transaction right then, before any shipping of any trial and any charging of my account. At this point they agreed to just send and bill me for the promised TINY trial tube (which was empty). Now they have debited my account for $86+ !!. After calling the company the rep was saying that I was paying that much just for that tiny tube!! He gave me a number to put on the package to return the product for a refund, but then, oops- I was two days over the window of their return policy! So sorry! I did get the address for the corporate offices where I can take my complaint. I expect the same runaround and bunch of reasons they cannot refund my money; but I will continue to fight this for as long as it takes. For all of you who try things offered online or by TV ads, CHECK FOR COMPLAINTS on the Internet before getting sucked in, and save yourself some money and frustration with fraudulent vultures like this one. At the end of my call I asked the customer service rep how often this happened, and he said he spends 10 hours every day answering calls just like mine! SCAM SCAM SCAM!

this is another of Jesse Willms' scams - you pay $2.95 for shipping and are automatically billed $87.26 monthly unless you cancel - the problem is you cannot cancel the first installment and this is not in the terms and agreement.

tracking down the head office is virtually impossible - i navigated through Des Moines, Iowa and Aurora, Colorado before finding an address is Sherwood Park, Alberta under Just Think Media