The told me I would get a refund . That was over a month ago. My patients is gone. This was my last conversation with them. (sorry there are a few typo's)
DON'T ORDER THIS PRODUCT
You are now chatting with 'Kim'
Kim: Hello and welcome to PremiumWhite. I'll be your live operator today. May I know, whom am I chatting with?
you: I see you are on a few different news channels, do the air any thing about a scam through premium white
Kim: We're most certainly not a scam company. There are a few competitor companies that have been known to habitually post negative reviews about us around the internet, however it's because we are the amazing PremiumWhite seller, selling AUTHENTIC PremiumWhite, and not a cheap imitation brand.
you: Now I mail the product back and was suppose to get a refund and all i got was a run around
Kim: Could you please provide me with your full name, email address and postal/zip code, so that I can pull up your details?
you: Ronald Kessler 1309 KIng st Northumberland Pa 17857
you: I just want my 87.92 BACK. You got the product back
Kim: May I have your email address please?
you: Today, Because I go to the Authorities next [email protected]
Kim: Your money has been already refunded on Jan 15, 2010
Kim: Please keep in touch with your credit card company.
you: I don't want to hear anything more about "you'll in a few days. I have waited long enough
you: It has not showed in my account
you: This has lasted over a month since you recieved it back
Kim: I’m sorry. Live chat operators are authorized to process cancellation and product related questions only .
Kim: And, your account has already been cancelled for further shipments.
Kim: Kindly make a call to our customer support staff, They will certainly assist you better in this matter.
Kim: The number to call is 866-528-6214. They are available 5:00 AM – 8:00 PM (MST) Monday to Friday. On Saturdays, they are open from 8:00 AM – 5:00 PM (MST). They are closed on Sundays.
you: NO, i called them at least ten times
you: The one women even giot rude
Kim: Sorry for any inconvenience but we are here for only cancellation and product related knowledge but refund related queries you need to call our phone support staff.
you: I already have the numbers fot the FTC, BBB, and the attorney general and the news achannel either I get my money back tody or i start calling
you: I have tried coalling to many times I lost my patients
Kim: Sorry I can not help you in that concern.
Kim: You need to call them.
you: If you were in my shoes you're patients would be one to. You can relay the message I have tried to many times
you: Sorry but they ran out of time
Kim: You will have to make your call for refund information.
you: If I don't get my money today. I will do everything I can to see that what happened to me goes public
you: As I said I have already called ten times
Kim: Sorry we are here for only product related knowledge and cancellation only.
you: Well then this discussion needs not go any further. I will do what I have to do
Kim: Is there anything else I can help you with today?
you: Yes a public apology for what your company is doing
Kim: We apologize for the inconvenience.You need to call the above number regarding all refund related information.
Kim: Thank you very much for chatting with us today. We hope the rest of your day is an excellent one.
Kim: Please feel free to come back for any further assistance.