I paid $50 for a 30 day trial of their online video series. Despite trying to cancel several times online during the 30 day period, today(day 33) I noticed a bill for $240 on my Chase credit card (transaction #25140611169002997599829). I called prepogic immediately! I was told that I'm locked into a 2 year contract with them at a $2700 expense, . I told them that I cancelled online/. They said they had no record of the cancellation, and I was told that there's nothing that I can do, that I have pay them or risk a negative credit rating/. I spent several hours on the phone only confirming the fact that I should have avoided Preplogic! These people are scam artists. They are more focused on sticking you with a bill than providing you with useful training materials . This isn't a $20 transactaion; it's almost $3000!. What kind of company locks you into a punitive contract for 2 years after 30 days!!?? In these uncertain economic times, I'm shocked that these unethical snake oil scam houses can still conduct business. Preplogic customer service is worse than the DMV. They took hours to return my call. I have left numberous voicemails with customer service reps but they are not interested in solving my problem; they are interested in taking my money and scoffing at my family's suffering since we cannot afford this service.

After months of harrassment by them getting me to try out their training products on a 30 day trial I succumbed. However they refused to accept that I cancelled using their tickeing system even though I sent them a screen shot and sent a mail to the sales representitive saying that I sent a ticket to cancel but have had no response. My credit card company is dealing with this now.

I am very dissapointed with this company. They must be desperate enough to do this and I hope a class action is made against them soon to stop them trading.

By the way I recommend Cisco Networking Academy for CCNA and IT Essentials if anyone is thinking of both distance and classroom learning.

Prep logic offers a free 30 trial but makes it almost impossible to cancel the service. The phone number they give you is not manned all the time. I tried for 3 days before the 30 days to cancel and was unable to get through. They need a class action law suit!!!

Prep Logic *** you in with a "Free" 30-day trial. At this point they lull you to sleep with a 15 minute reading of the terms and conditions. Well hidden in the terms and conditions is the fact that you are authorizing them to charge you as they see fit. It does not matter what your salesperson tells you, you will be charged in full 30 days from the date you agree to the "Free" 30-day trial.

Do NOT agree to ANY THING unless you are absolutely 100% ready to purchase the full package. There are absolutely NO special deals, NO payment plans, NO financing terms and most importantly NO refunds.

Their product is fairly decent, so I do not understand why they insist on tricking people into thinking they are just signing up for a trial. I've read several reviews of single, unemployed mothers who were promised a payment plan by their sales person, only to be charged in full at the end of the 30-day trial.

I myself tried to go through my credit card company and have the charges reversed, but lost that battle. Again, be careful, do not give them ANY of your information unless you are 100% ready to pay the $3, 000 program fee.

Reading the thread on PrepLogic makes me wonder if some of the replies are not actually from PL employees. If someone from another planet where suddenly transported here, they might think after reading the complaints that this was common practice for all companies. The problem is its not, there are reputable and honest companies who do business everyday and do well by treating their customers with respect. When a company decides that all their customers should be treated like they are trying to steal from them, then how the react and deal with customer service situations is very different.

First, I need to say, it was my mistake for ever doing business with PL. It was my dumb A**S for ever trusting this company with my CC information. I should of know or gone with my gut when they asked me to photocopy my CC and Drivers Lic. The only person I can blame is myself for not reading every fine print of the monthly installment agreement. I didn't read the the whole agreement on my receipt and I did not follow the the directions exactly as written and now I am out of $500 dollars. How could I be so stupid to think that PL would do the HUMAN thing and not treat me like a thief. My bad, and now I have to learn the hard way. Now I have to cancel my CC account all together so I don't get into any more trouble.

Its an amazing thing to witness how this company operates. The way they word their agreements. The way they make sure that they maximize and take advantage of every situation so that they can grab as much money as they can from the customer before they flee. My stupid a**s would of been fine paying every month for their services. But that was not good enough for them. TWO days after they tried to charge my Debit Card and it declined for $191.00, they went ahead without any warning, and charged the same Debit Card $750 instead. It doesn't matter that the debit was on a Saturday after Thanksgiving and my bank had not processed my deposit I made on Friday and that the funds would not be available until Monday. It does matter that on the fine print of my PL receipt it clearly says: "(6) Demand Feature. Accounts in default will result in immediate full acceleration of payments."

So apparently, I went into default less than 2 days after my payment was due. And.. I gave them the right to "accelerate" my payments. To add more insult, I tried talking to them today and I was told, "sorry, there is nothing they can do". I signed an agreement and so therefore I am obliged to bide by that agreement.
The only thing I have learned and I can pass on to others? Never give anyone your VISA debit card number out to companies for monthly debits. You have NO recourse. The good thing from this is now I have a purpose in life. A purpose to do everything in my power to expose this horrible company and its CEO for what they really are. They are simply greedy and evil.