I have a number of health issues, some are serious.Prescott va is notorious for poor service and the lack of followup.EVEN THOUGH I HAVE SERVICE CONNECTED PROBLEMS I WILL BE FORCED TO GET OUTSIDE TREATMENT. This va facility has a poor reputation and could care less about its patients. The employees seem to care but i feel it has a management problem that is not getting better. I have complained to John Mccain but i guess he is too busy to negotiate through my problems. I am going to correspond with the new director Donna Jacobs so she can start kicking some but.