Prescription Solutions
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Category: Lifestyle
Contact Information New York, United States
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Prescription Solutions Reviews
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VDADC
February 23, 2011
Charged for brand name drug without authorization
The generic version of a medication my husband takes became no longer available; the price for the brand name is many hundreds of dollars higher than the generic. According to company policy, they are supposed to call for authorization before charging our credit card for the unexpectly high charge ($231 Co-pay vs $15 co-pay). They did not call, and now they are insisting that they SPOKE with us. I have checked the incoming calls on our phone and there was no call from them. Of course, they will not take the medication back... It's the lying that really bothers me.
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Joeagain
June 26, 2010
non-payment
They issued a refund for overpayment check of over $1000.oo to a person for whom I am guardian. The check was drawn on Prescription "Solutions" Wells Fargo account. So, I went to the local Wells Fargo branch and they refused to cash the check, stating that Prescription Solution's checking account was set up so that their checks could ONLY BE DEPOSITED, not cashed! That's funny, the check didn't say "For Deposit Only" on it or anything. It was simply made out to my ward's name. I have never heard of such foolishness.
I asked my bank if I could open a checking account and make it so that every check I write cannot be cashed, but had to be deposited and they said they couldn't do that. So anyway I deposited the check, and Prescription Solutions HAS REFUSED TO PAY the check and has charged it back. I think they are issuing PHONY CHECKS and should be prosecuted for perpetuating SCAMS on the public, and probably upon the government too!
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haveanot
December 17, 2009
refused to refund overcharge
December 17, 2009
I have called this insurance company three days in row for them to return the OVERPAYMENT of $20.40 they autumatically deducted from the account of the disabled person I care for. They have NOT put that money(credited) back on his account, causing the patient overdraft fees beyond his ability to pay. Their daily phone 'promises' are not nice.
Prescription Solutions is DELIQENT, harmful to the patients financial well-being, and intentionally WAY slow to advantage THEIR accounts.
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May 20, 2008
Extra charge!
Prescription Solutions took advantage of the government policy of not allowed to return any prescription by charging any amount they would like. The consume has no choice but pay the bill. I have disputed the extra charge on the prescription, got a verbal agreement to readjust the charge and later got denied that there is no such agreement. Prescription solutions also erase all pertinent records regarding the agreement.
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