i can write a book if i write everything down make a long story short, . i have been having problems with my service going on 8 years now and noone wants to fix it. something needs to be done. their cust service says they will help but all they do is yes me to death. this needs to go further immediately. also, there are 2 numbers in question here. other # is 718 815 8257. please advise me where to go further with this

thanks
joe