|
seyicharles
June 16, 2011
Very poor Customer service
I Bought some furniture on a Thursday and I was told the stuffs would be delivered the next day, I waited all day and there was no call, no delivery what so ever, I called customer service all to no avail and when eventually i was able to get through, I was told the delivery guys called my 5times which was a BIG LIE and that i have to wait about 2 days.
This is the worst customer service experience i have ever had in a long time.
Their advert is all fake and i think the whole price busters is a BIG JOKE !
|
|
|
BBv
July 5, 2010
If you want to get good merchandise and service be willing to Pay Big for them
I just want to say to anyone who are not statisfied with their purchase from PriceBustersMD...'You got what you paid for' this is a discount store, and often with stores like this there is usually problems with the merchandise. So, buyers we beware. If you want to get good merchandise and service be willing to Pay Big for them.
|
|
|
Bartelle
June 24, 2010
Try calling them and the phone keeps ringing and no one answers
Went to this furniture store to purchase a mattress for a spare room got a good price on a display mattress, so we thought but it turned out to be used and had a bad odor which we think may be bug spray. Call store back because we were told that someone had tried to clean the mattress off with some cleaner, got one of the partners on the phone and was told that someone would get back to me. Well no one called back. Try calling them and the phone keeps ringing and no one answers. Went to consumer affairs site and found they had to pay $3500 in fines on another case. Should had investigated them first.
|
|
|
Howner
April 14, 2010
There name should be cheap busters furniture
I purchased a dining set and a dresser needless to say in 6 months of having the dining set the chairs were falling apart. The dresser was for my son and 6 months after having it all the draws fell apart. There name should be cheap busters furniture.
|
|
|
Brem2
February 8, 2010
Got no idea what customer service is
I purchased a bedroom and living room set including a mattress set in the Brooklyn Park store. I paid 1400.00 that day. When my furniture was delivered 2 days later the mattress was ripped on the end. I had to keep calling to find out about getting a new one. They did send me out another one and it was ripped exactly the same as the first one. No one bothered to call and tell me anything are to let me know what was going to be done. I, the customer, had to keep calling myself. I was told that my new mattress was to be delivered last night. Here it is Valentines Day and still no mattress, but yet they have already gotten my money. If you intend to shop at this store please do yourself a favor and DONT!! There have no idea what customer service is!!
|
|
|
Smorte
February 4, 2010
Awful experience
I purchased a bedroom set from Price Busters in Baltimore, MD. The day of the delivery, I received a phone call to inform me that the dresser and mirror is out of stock until Friday. Today is Tuesday and they called to say that they will still be delivering the bed.
I payed for my furniture in full. I wish I would have gave them half my money and told them the rest will be available on Friday when you bring the dresser. When I informed the customer service person that this is a inconvience because I took a day off of work to receive all of my furniture not half and I can not take off on Friday. I asked the sales person why he did not check the inventory before he made the sale. He took me the phone was breaking up and we had a bad connection. I never felt so disrespected by a furniture company in my life. It's funny how they had no problem taking my money but me receiving my furniture is not of there greatest concern. Please think twice before you buy from these busters.
|
|
|
Adam
August 12, 2009
Bad service
I purchased a bedroom and living room set including a mattress set in the Brooklyn Park store. I paid 1400.00 that day. When my furniture was delivered 2 days later the mattress was ripped on the end. I had to keep calling to find out about getting a new one. They did send me out another one and it was ripped exactly the same as the first one. No one bothered to call and tell me anything are to let me know what was going to be done. I, the customer, had to keep calling myself. I was told that my new mattress was to be delivered last night. Here it is Valentines Day and still no mattress, but yet they have already gotten my money. If you intend to shop at this store please do yourself a favor and DONT!! There have no idea what customer service is!!
|
|
|
Han
August 10, 2009
Bad service
I went in to buy a bunkbed in the brooklyn park store n i asked the people working there to help me find the price on the bed n they just looked at me n continued talkin to their friends they had hangin in there so i said if ur not going to help me then ill take my money elsewhere.
|
|
|
Jack
August 7, 2009
Waste of money
I purchased a Mattress set from Price Busters(Baltimore, Md) about 3 WEEKS ago.After, being harrassed at the warehouse about ID(they wanted to take down my drivers license number). I told them I was not going to allow them that info.They then told me I would not get the mattress unless I gave them the info.I paid for my purchase and I just wanted to pick it up after driving across town to pick it up.After, I suggested my calling the police(before it got ugly)they decided to take my tag number before giving me my item. I do not think I was given the same mattress I saw in the store. For, $300 I should not feel like I am sleeping on a hard brick and my body has ached EVERY NIGHT SINCE. i WILL NEVER BUY FROM THEM AGAIN.I wish I had read the reviews on the internet before spending my hard earned money. I will now have to go out and buy another one.A TOTAL WASTE OF MONEY!!!
|
